Hey, so my girlfriend has a mac (I think it is the air), and today her "m" key stopped working.
Unfortunately her password has an "m" in it, and it is preventing her from logging in.
I would take a look at it in person, however she is currently out of town, and all I can provide is over the phone support.
I'm wondering if there are any ways to fix the key, temporarily switch keyboard layouts (as you can do in most other OSes that I have used), enter the "m" key through the mac equivalent of alt codes (do they have one?), or if there were any other fixes that I haven't thought of.
I know the easiest would be to plug in an external keyboard, but that is a fairly temporary solution, and I don't know if she has access to one.
Thank you very much for the help.
Unfortunately her password has an "m" in it, and it is preventing her from logging in.
I would take a look at it in person, however she is currently out of town, and all I can provide is over the phone support.
I'm wondering if there are any ways to fix the key, temporarily switch keyboard layouts (as you can do in most other OSes that I have used), enter the "m" key through the mac equivalent of alt codes (do they have one?), or if there were any other fixes that I haven't thought of.
I know the easiest would be to plug in an external keyboard, but that is a fairly temporary solution, and I don't know if she has access to one.
Thank you very much for the help.