News Pimax Gets Budget-Friendlier With the $450 Artisan VR Headset

TCG-CT

Honorable
Jan 30, 2013
11
1
10,525
1
Pimax has completely screwed over the Kickstarter backers. I think it prudent that an emphasis be placed on their complete and utter lack of accountability and horrible Chinese Customer support. The one positive of the entire debacle was my interaction with the NA Tech Support. They were as helpful as they could be, insofar as they were allowed by the Chinese head office. I have an extremely uncomfortable 8K HMD that has been sitting in it's box since I received over a year ago. I cant use it because I have no controllers or bases. Pimax have not shipped either. They recently offered to take more of my money and give me 2 Steam controllers and bases in return. I will seemingly have to pay for the new "comfort kit" that seemingly will address the comfort issues with my Gen 1 HMD. In summary, stay far, far away from anything Pimax. They are dishonest and deceitful.
 
But keep in mind that this is for the headset only. If you don’t already have them, you’ll also need to add the cost of base stations and controllers (it supports Steam VR 2.0 and 1.0).
It's simply priced too high compared to competing headsets from more recognizable brands. If someone already has base stations and controllers, or needs to buy some, why wouldn't they go with the similarly-priced Valve Index? The two headsets appear to be relatively similar in terms of things like resolution, refresh rate and field of view, but I suspect the Index will have superior ergonomics and visual quality. Plus, the index has those nice over-ear speakers, while apparently headphones are not included here. The relatively small $50 price difference is also countered somewhat by the Index including a copy of Half-Life: Alyx.

And for the majority of people who don't already have Vive/Index controllers and base stations, once you've added those, the cost of these units ends up more than double what an Oculus Rift would cost, or around triple the price of a decent Windows Mixed Reality headset like Samsung's Odyssey+, so these are not "entry-level" headsets in the least, and I would hardly call the pricing "pretty typical by today’s standards".
 

TCG-CT

Honorable
Jan 30, 2013
11
1
10,525
1
While I'm sorry your headset isn't everything you hoped, this really sounds like a case of buying expensive, not-consumer-ready, early equipment and ending up with a case of buyer's remorse.
At this point, it is indeed buyers remorse. Pimax vastly exceeded their funding goals, and went so far as to include 6 promised funding goal extras. These were: an upgraded face cushion, an upgraded head strap with built in headphones, a cooling fan insert along with an prescription eyeglass frame insert, tobii eye tracking, 3 free pieces of content and a $100 coupon for Pimaxs' wireless box to be applied when released. The funding goals for all of these were smashed by the backers. Now Pimax says we gotta pay for eye tracking which is not tobii, we gotta pay for upgraded comfort kit (thicker foam, better nose piece, better head strap) which would likely make my HMD much more comfortable. But, I ramble. Please look up the Kickstarter debacle at your leisure. Lots of unhappy Backers. We believed we were at the forefront of next gen VR, and Pimax was gonna make it ahppen thank to the overwhelming support of the backers. Pfft.
 
The problem I see with the whole Kickstarter gimmick is, people are backing projects that don't exist, so rationally they have the very real possibility of never existing, at least in their promised form. There comes a point when, either the project succeeds and comes to market or it has to be put out to pasture, whether that's because it was an outright scam, or the developers were wrong about the reality of bringing the advertised product to a particular market segment.
 

ASK THE COMMUNITY

TRENDING THREADS