[SOLVED] Ping but Can't Browse!

[curtistoms]

Hi all,

I have a very frustrating issue: I can successfully "ping" website names from the command line, but all of my internet browsers say "page cannot be displayed" or "Server not found."

Machine:
Win7 x64
Dell Inspiron 15

I have tried everything I can think of:

1. Basics: WiFi switch, network cables.
2. Repair Adapter.
3. Reinstall Drivers.
4. Boot in Safe Mode w/ Networking.
5. Virus/Malware/Rootkit/Adware Scans.
6. Ran Norton Removal Tool (even though I didn't have Norton).
7. ipconfig /release /renew.
8. Flush DNS.
9. netsh winsock reset.
10. No proxies set -> all default obtain automatically.
11. Uninstall all 3rd Party Firewalls/Antivirus, turn off Windows Firewall.
12. Check hosts.ini has 127.0.0.1 localhost.

I think it must be a Windows setting since it still happens in Safe Mode with Networking, but that's just my hunch.

I'm really stuck on this one and would appreciate any help.

Thank you very much!

 

[machric]

Didn't even get to try the suggestions here. I had already done Malware bytes in safe mode with updated rules. Could ping, but not browse like everyone else. As I was reading here I restarted Norton Security Suite.

Everything works now.

 

[Awesome China]

Being Able to ping website & unable to open in any browser is really frustrating. Well tried a hell lot of options & don't want to reset my windows.

Finally found one command that set it all straight.

What to do?

1. Run Command Prompt as Administrator
2. Type: netsh winsock reset
3. It will ask for a restart
4. Restart & its all working just fine.

thanks,your method solved my problems. great thanks

 

[davidtriune]

I had this problem of ping but no internet, and solved it by changing my wireless LAN device. It was a USB wireless LAN connector, and I changed it to another USB wireless LAN connector, and it worked. So sometimes the problem could be your wireless device.

 

[Beytan]

Okay, I have had many isuues with DNS failure to connect in Windows7 and having constantly needing to reset V4 adapter setting to automatically detect as the host gets changed by the provider somehow?

SUCCESS... Bridge the wireless to your LAN and this will stabilise the connection

 

[Squall38]

Hello everyone and thank you for your solutions! kruks17 solution with "netsh winsock reset" from cmd/administrator worked for me.
Thanks again!

 

[Zedy Aroche]

Here is the solution that worked on my Windows 7 Home Premium edition:

To open a command prompt, click Start and then type cmd in the Search programs and files box.
Under Programs, right-click the CMD.exe icon, and then click Run as administrator.
When the User Account Control box appears, click Yes.
At the command prompt, enter the following command, and then press Enter:

netsh int ip reset c:\resetlog.txt

Note If you don't want to specify a directory path for the log file, run the following command instead:

netsh int ip reset resetlog.txt

Restart the computer.

https://support.microsoft.com/en-us/kb/299357

 

[BobNearTheSea]

We had a static A record entry on our DNS server however there were no permissions set. We added 'READ' access for 'EVERYONE' and all worked

 

[limrasystem]

Hi all,

I have a very frustrating issue: I can successfully "ping" website names from the command line, but all of my internet browsers say "page cannot be displayed" or "Server not found."

Machine:
Win7 x64
Dell Inspiron 15

I have tried everything I can think of:

1) Basics: Wifi switch, network cables
2) Repair Adapter
3) Reinstall Drivers
4) Boot in Safe Mode w/ Networking
5) Virus/Malware/Rootkit/Adware Scans
6) Ran Norton Removal Tool (even though I didn't have Norton)
7) ipconfig /release /renew
8) Flush DNS
9) netsh winsock reset
10) No proxies set -> all default obtain automatically.
11) Uninstall all 3rd Party Firewalls/Antivirus, Turn Off Windows Firewall
12) Check hosts.ini has 127.0.0.1 localhost

I think it must be a Windows setting since it still happens in Safe Mode with Networking, but that's just my hunch.

I'm really stuck on this one and would appreciate any help.

Thank you very much!




Use xp sp3 updater pack. It will solved.
Regards,
Jaffer
Limra systems
Thanjavur
India

 

[Mark_9]

Another option is to try the site easypings.com.. You can ping google and ping search engines easily using this site.

 

[AltaiXII]

I had this issue, I couldn't load a few certain sites but could ping them, using chrome (though IE didn't work either). The solution for me was to go in to internet options>connections>LAN settings and make sure NO BOXES are checked, after that it wall worked.

 

[jvarda]

Curtis
I don't have a solution.
But I'd like to know what worked for you if you got it going again in the end.

I have the exact same issue on the same type of machine (Dell laptop Win7 64bit)
I too have tried everything I can thing of, vis
+ re-booted my router
+ re-booted my laptop
+ uninstalled and re-installed all 3 driver updates Sujay gave me (which has caused wireless connection to need fixing too)
+ checked DNS server IP address is the same on good and bad computers
+ checked that DNS server and DNS settings for IPv4 are set to "Obtain DNS server automatically" and "Obtain an IP address automatically”
+ Checked these same settings work fine on the other computer
+ Flushed the DMS cache
+ Tried both IE and Chrome
+ Cleared all history form both browsers
+ re-set winsock using: netsh winsock reset catalog (resets winsock entries)
+ re-set TCPIP stack using: netsh int ip reset reset.log hit (resets TCP/IP stack)
+ Done a full virus scan with Trend micro
+ checked that a numeric IP address typed into Chrome address bar does work (IE doesn’t allow this as always adds “http/” which messes it up)
+ Did a system restore to before it happened

Chrome can display a web page if I type its IP address directly into the browser but anything with a url-type address fails. Hence my Outlook email also fails as the

Any ideas?
Thanks a bunch
Ed

Thank you edsec. Your solution of resetting winsock and tcp/ip worked for me.

 

[Zokuna]

I was on a Windows 10 pc and had this same issue. I fixed the issue by going into my adapter setting and turning off AVG Network Filter Driver.

 

[Deepak_29]

Being Able to ping website & unable to open in any browser is really frustrating. Well tried a hell lot of options & don't want to reset my windows.

Finally found one command that set it all straight.

What to do?

1. Run Command Prompt as Administrator
2. Type: netsh winsock reset
3. It will ask for a restart
4. Restart & its all working just fine.

thanks,your method solved my problems. great thanks

 

[Soumaine]

Deepak_29

God bless you a million times bro. You don't know how much you saved my life. REALLY!!! May the best of your dreams come true.

 

[Soumaine]

Deepak_29

God bless you a million times bro. You don't know how much you saved my life. REALLY!!! May the best of your dreams come true.

 

[MajrTom]

Being Able to ping website & unable to open in any browser is really frustrating. Well tried a hell lot of options & don't want to reset my windows.

Finally found one command that set it all straight.

What to do?

1. Run Command Prompt as Administrator
2. Type: netsh winsock reset
3. It will ask for a restart
4. Restart & its all working just fine.

Worked for me!!

 

[Roshan Konda]

Being Able to ping website & unable to open in any browser is really frustrating. Well tried a hell lot of options & don't want to reset my windows.

Finally found one command that set it all straight.

What to do?

1. Run Command Prompt as Administrator
2. Type: netsh winsock reset
3. It will ask for a restart
4. Restart & its all working just fine.

thanks,your method solved my problems. great thanks

Thanks a lot bro,million dollar command,may your dreams come true...

 

[ClintJCL]

I have this same problem, and it's definitely not browser configuration, because rebooting fixes it. Rebooting is disruptive. I don't want to reboot every day after coming home from work. That's ridiculous. I want a fix that doesn't involve rebooting. I'm in the same boat as these folks, except I'm not installing windows and don't want to reboot. Nobody can fix this, it seems.

 

[honzokid]

Aaarrrrggghhhh!!!!!

Disabled Avast anti virus and HayPresto!!!!!

4 hours of tearing my hair out!

Thank god for that - really didn't want to re-install windows!

Silly me.... I was having this issue with a virtual machine completely overlooking the fact that the anti-virus on the host machine might be the problem.... :/

Not sure how to allow my VM external switch allowed through the avast firewall though so I dont have to disable the anti-virus.

Anyone?

 

[IHateGlamour]

If nothing above works, just try to reset your router.

 

[DooganC]

Being Able to ping website & unable to open in any browser is really frustrating. Well tried a hell lot of options & don't want to reset my windows.

Finally found one command that set it all straight.

What to do?

1. Run Command Prompt as Administrator
2. Type: netsh winsock reset
3. It will ask for a restart
4. Restart & its all working just fine.

thanks,your method solved my problems. great thanks

This was the key that I spent 6 hours searching for today. The key that fixed a 2 year old ongoing problem that raised it's ugly head again today.

Thank you very much.

 

[Shantanu_4]

Hi. I was facing this same issue and here is how I resolved it:
Go to msconfig from the run command and then check the box "Hide all microsoft services" under services tab
Then click on disable all, click RESTART.
You should now be able to browse.

Before I did this, I had also reset internet explorer from internet options as well reset google chrome also. Though that had not solved my issue, but I am not sure wjether that is a prerequisite for the issue getting solved.

Hope this helped. None of the other replies worked for me.

 

[Overrider]

Hi Everyone,

I had the same issue... For me it was Avast which made some troubles... I uninstalled him in safe mode with "revo uninstaller". And I haven't got the problem anymore.

I hope it will help you.

 

[mswas37]

Hello, Matthew Brown,
Your solution solved my problem.
You suggested:
Go to Start>Run and type in CMD and press enter. Run these commands.
C:
cd "\WINDOWS\system32\drivers\etc"
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
netsh winsock reset all
netsh int ip reset all

Thank you a lot. Actually my girl cousin thanks you also; because her PC had the problem. Behavior was like this: typing www.google.com showed page cannot be displayed, ping in www.google. com did not work (cannot find host), ping in IP of google is ok, browsing from mobile phone on WiFi is ok, reset pc and set DNS to 8.8.8.8 did not solve.
But your solution solved it. Many thanks again. Yeni and Isra, Romania
PS: If not logged in as Administrator, in start/Accessrories/righ click Command Prompt and choose Run as Administrator. And then type the commands.

This also solved my problem with Windows 10. I had a site that was down and throwing 404 / Domain not set up error at one time and after that was up and running on all machines, it was still down on one. Not a firewall, anti-virus or a router issue. Thank you Matthew Brown!!