Ping issues in both games and general browsing

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M

manutd604

Reputable
Jul 19, 2014
18
0
4,520
http://www.pingtest.net/result/138403000.png
Above is a ping test which i have done.
Over the past week plusnet have been appalling, i pay for 38 down and 18 up however over this past week i have been getting a whole 2 down and 0.86 up. The problem is slightly fixed with a wifi extender however my ping is just ridiculous in games such as CSGO and World at Tanks where i get kicked out of games due to my ping. Ive tried different channels as well as kicking every device of the router and re connect however nothing seems to fix it. Does anyone else have any other idea which may help?

Sorry for the long post, here is a potato
http://98ron.superunleaded.com/wp-content/uploads/2015/02/greek-potato.standard-460x345.gif
 
Solution
B
Then run tracert to some address. Then ping hop 1 and hop 2. Hop1 indicates a issue with your router. Hops 2 is the connection between your house and the ISP. It can be cabling inside or outside your house. Most times you must call the ISP.

Now if the problem is past hop 2 then it is ISP network or between the ISPs.
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M

manutd604

Reputable
Jul 19, 2014
18
0
4,520
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Imran>ping www.yahoo.co.uk -t

Pinging src.g03.yahoodns.net [77.238.184.150] with 32 bytes of data:
Reply from 77.238.184.150: bytes=32 time=32ms TTL=54
Reply from 77.238.184.150: bytes=32 time=30ms TTL=54
Reply from 77.238.184.150: bytes=32 time=31ms TTL=54
Reply from 77.238.184.150: bytes=32 time=40ms TTL=54
Reply from 77.238.184.150: bytes=32 time=26ms TTL=54
Reply from 77.238.184.150: bytes=32 time=29ms TTL=54
Reply from 77.238.184.150: bytes=32 time=25ms TTL=54
Reply from 77.238.184.150: bytes=32 time=26ms TTL=54
Reply from 77.238.184.150: bytes=32 time=34ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=31ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=30ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=76ms TTL=54
Reply from 77.238.184.150: bytes=32 time=25ms TTL=54
Reply from 77.238.184.150: bytes=32 time=36ms TTL=54
Reply from 77.238.184.150: bytes=32 time=51ms TTL=54
Reply from 77.238.184.150: bytes=32 time=55ms TTL=54
Reply from 77.238.184.150: bytes=32 time=39ms TTL=54
Reply from 77.238.184.150: bytes=32 time=399ms TTL=54
Request timed out.
Reply from 77.238.184.150: bytes=32 time=191ms TTL=54
Reply from 77.238.184.150: bytes=32 time=810ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1235ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1158ms TTL=54
Reply from 77.238.184.150: bytes=32 time=192ms TTL=54
Reply from 77.238.184.150: bytes=32 time=160ms TTL=54
Reply from 77.238.184.150: bytes=32 time=715ms TTL=54
Reply from 77.238.184.150: bytes=32 time=2452ms TTL=54
Reply from 77.238.184.150: bytes=32 time=152ms TTL=54
Reply from 77.238.184.150: bytes=32 time=83ms TTL=54
Reply from 77.238.184.150: bytes=32 time=182ms TTL=54
Reply from 77.238.184.150: bytes=32 time=727ms TTL=54
Reply from 77.238.184.150: bytes=32 time=162ms TTL=54
Reply from 77.238.184.150: bytes=32 time=809ms TTL=54
Reply from 77.238.184.150: bytes=32 time=845ms TTL=54
Reply from 77.238.184.150: bytes=32 time=89ms TTL=54
Reply from 77.238.184.150: bytes=32 time=786ms TTL=54
Reply from 77.238.184.150: bytes=32 time=58ms TTL=54
Reply from 77.238.184.150: bytes=32 time=997ms TTL=54
Reply from 77.238.184.150: bytes=32 time=115ms TTL=54
Reply from 77.238.184.150: bytes=32 time=790ms TTL=54
Reply from 77.238.184.150: bytes=32 time=244ms TTL=54
Reply from 77.238.184.150: bytes=32 time=227ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1042ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1896ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1698ms TTL=54
Reply from 77.238.184.150: bytes=32 time=448ms TTL=54
Reply from 77.238.184.150: bytes=32 time=303ms TTL=54
Request timed out.
Request timed out.
Request timed out.
Reply from 77.238.184.150: bytes=32 time=2868ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1160ms TTL=54
Reply from 77.238.184.150: bytes=32 time=57ms TTL=54
Reply from 77.238.184.150: bytes=32 time=129ms TTL=54
Reply from 77.238.184.150: bytes=32 time=50ms TTL=54
Reply from 77.238.184.150: bytes=32 time=50ms TTL=54
Reply from 77.238.184.150: bytes=32 time=191ms TTL=54
Reply from 77.238.184.150: bytes=32 time=193ms TTL=54
Reply from 77.238.184.150: bytes=32 time=67ms TTL=54
Reply from 77.238.184.150: bytes=32 time=109ms TTL=54
Reply from 77.238.184.150: bytes=32 time=66ms TTL=54
Reply from 77.238.184.150: bytes=32 time=43ms TTL=54
Reply from 77.238.184.150: bytes=32 time=79ms TTL=54
Reply from 77.238.184.150: bytes=32 time=481ms TTL=54
Reply from 77.238.184.150: bytes=32 time=69ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1521ms TTL=54
Reply from 77.238.184.150: bytes=32 time=52ms TTL=54
Reply from 77.238.184.150: bytes=32 time=62ms TTL=54
Reply from 77.238.184.150: bytes=32 time=99ms TTL=54
Reply from 77.238.184.150: bytes=32 time=77ms TTL=54
Reply from 77.238.184.150: bytes=32 time=79ms TTL=54
Reply from 77.238.184.150: bytes=32 time=152ms TTL=54
Reply from 77.238.184.150: bytes=32 time=118ms TTL=54
Reply from 77.238.184.150: bytes=32 time=64ms TTL=54
Reply from 77.238.184.150: bytes=32 time=34ms TTL=54
Reply from 77.238.184.150: bytes=32 time=68ms TTL=54
Reply from 77.238.184.150: bytes=32 time=105ms TTL=54
Reply from 77.238.184.150: bytes=32 time=38ms TTL=54
Reply from 77.238.184.150: bytes=32 time=43ms TTL=54
Reply from 77.238.184.150: bytes=32 time=36ms TTL=54
Reply from 77.238.184.150: bytes=32 time=44ms TTL=54
Reply from 77.238.184.150: bytes=32 time=25ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=31ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=33ms TTL=54
Reply from 77.238.184.150: bytes=32 time=26ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=28ms TTL=54
Reply from 77.238.184.150: bytes=32 time=28ms TTL=54
Reply from 77.238.184.150: bytes=32 time=24ms TTL=54
Reply from 77.238.184.150: bytes=32 time=477ms TTL=54
Reply from 77.238.184.150: bytes=32 time=142ms TTL=54
Reply from 77.238.184.150: bytes=32 time=139ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1941ms TTL=54
Reply from 77.238.184.150: bytes=32 time=274ms TTL=54
Reply from 77.238.184.150: bytes=32 time=198ms TTL=54
Reply from 77.238.184.150: bytes=32 time=306ms TTL=54
Reply from 77.238.184.150: bytes=32 time=149ms TTL=54
Reply from 77.238.184.150: bytes=32 time=2664ms TTL=54
Reply from 77.238.184.150: bytes=32 time=2922ms TTL=54
Reply from 77.238.184.150: bytes=32 time=469ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1476ms TTL=54
Reply from 77.238.184.150: bytes=32 time=737ms TTL=54
Reply from 77.238.184.150: bytes=32 time=181ms TTL=54
Request timed out.
Request timed out.
Request timed out.
Reply from 77.238.184.150: bytes=32 time=2351ms TTL=54
Reply from 77.238.184.150: bytes=32 time=83ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1146ms TTL=54
Reply from 77.238.184.150: bytes=32 time=3470ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1483ms TTL=54
Request timed out.
Reply from 77.238.184.150: bytes=32 time=2894ms TTL=54
Reply from 77.238.184.150: bytes=32 time=790ms TTL=54
Reply from 77.238.184.150: bytes=32 time=449ms TTL=54
Reply from 77.238.184.150: bytes=32 time=712ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1197ms TTL=54
Request timed out.
Reply from 77.238.184.150: bytes=32 time=2284ms TTL=54
Reply from 77.238.184.150: bytes=32 time=55ms TTL=54
Reply from 77.238.184.150: bytes=32 time=940ms TTL=54
Request timed out.
Reply from 77.238.184.150: bytes=32 time=638ms TTL=54
Reply from 77.238.184.150: bytes=32 time=141ms TTL=54
Reply from 77.238.184.150: bytes=32 time=77ms TTL=54
Reply from 77.238.184.150: bytes=32 time=2216ms TTL=54
Reply from 77.238.184.150: bytes=32 time=412ms TTL=54
Reply from 77.238.184.150: bytes=32 time=2067ms TTL=54
Reply from 77.238.184.150: bytes=32 time=772ms TTL=54
Reply from 77.238.184.150: bytes=32 time=737ms TTL=54
Reply from 77.238.184.150: bytes=32 time=235ms TTL=54
Reply from 77.238.184.150: bytes=32 time=1925ms TTL=54
Reply from 77.238.184.150: bytes=32 time=337ms TTL=54
Reply from 77.238.184.150: bytes=32 time=180ms TTL=54
Reply from 77.238.184.150: bytes=32 time=505ms TTL=54
Reply from 77.238.184.150: bytes=32 time=39ms TTL=54
Reply from 77.238.184.150: bytes=32 time=109ms TTL=54
Reply from 77.238.184.150: bytes=32 time=136ms TTL=54
Reply from 77.238.184.150: bytes=32 time=497ms TTL=54
Reply from 77.238.184.150: bytes=32 time=92ms TTL=54
Reply from 77.238.184.150: bytes=32 time=995ms TTL=54
Reply from 77.238.184.150: bytes=32 time=899ms TTL=54
Reply from 77.238.184.150: bytes=32 time=2201ms TTL=54
Reply from 77.238.184.150: bytes=32 time=172ms TTL=54
Reply from 77.238.184.150: bytes=32 time=346ms TTL=54
Reply from 77.238.184.150: bytes=32 time=54ms TTL=54
Reply from 77.238.184.150: bytes=32 time=70ms TTL=54
Reply from 77.238.184.150: bytes=32 time=140ms TTL=54
Reply from 77.238.184.150: bytes=32 time=189ms TTL=54
Reply from 77.238.184.150: bytes=32 time=193ms TTL=54
Reply from 77.238.184.150: bytes=32 time=91ms TTL=54
Reply from 77.238.184.150: bytes=32 time=110ms TTL=54
Reply from 77.238.184.150: bytes=32 time=172ms TTL=54
 
Upvote 0 Downvote
M

manutd604

Reputable
Jul 19, 2014
18
0
4,520

Yeah, I have also tried this on two other computers and same results :/
 
Upvote 0 Downvote
B

bill001g

Titan
Aug 9, 2012
28,953
2,984
125,640
Then run tracert to some address. Then ping hop 1 and hop 2. Hop1 indicates a issue with your router. Hops 2 is the connection between your house and the ISP. It can be cabling inside or outside your house. Most times you must call the ISP.

Now if the problem is past hop 2 then it is ISP network or between the ISPs.
 
Upvote 0 Downvote
Solution
R

Ryan1473

Commendable
Jul 7, 2016
3
0
1,510


I'll show you my results when I ran a traceroute to www.google.co.uk

C:\WINDOWS\system32>tracert www.google.co.uk

Tracing route to www.google.co.uk [216.58.210.35]
over a maximum of 30 hops:

1 8 ms 8 ms 8 ms 192.168.0.1
2 69 ms 78 ms 81 ms cpc65129-barn8-2-0-gw.17-1.cable.virginm.net [86.25.68.1]
3 18 ms 28 ms 23 ms brad-core-2b-ae8-713.network.virginmedia.net [81.97.81.229]
4 * * * Request timed out.
5 29 ms 28 ms 19 ms teln-ic-2-ae1-0.network.virginmedia.net [212.250.14.146]
6 34 ms 33 ms 33 ms 194-14-250-212.static.virginm.net [212.250.14.194]
7 24 ms 23 ms 28 ms 64.233.174.83
8 25 ms 23 ms 23 ms 108.170.232.103
9 37 ms 53 ms 31 ms lhr14s23-in-f35.1e100.net [216.58.210.35]

Trace complete.

I've noticed that hop 2 is a bit higher than the other values.
 
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