Ping only bad on one computer and not other computers in the same network.

[duchuynh9]

I'm an avid gamer and I've just gotten a new ibuypower pc. I've gotten ping of up to 500 constantly in games such as league of legends and very high ping that does not allow me to play mmorpgs.
I need help on a solution to this problem. My alienware m14x laptop does not have a problem with my network.

 

[Mannerlax]

Sounds like it may be a networking error on the laptop's end. Is it only in games such as LOL or is the speed just terrible all round?

Just check that your router/modem isn't at its max amount of connected devices. If the problems still persist it could be a bad networking card in the laptop or you may have some software or a program interfering with it (which I've never heard of before, but hey, might be possible)

Other than that I'm not too sure, you may have to contact the guys that you bought it off.

 

[duchuynh9]

No, other games as well. And the router/modem isn't.

 

[MattandFelicia Garrison]

Hello end user! If the solution to your problem has not still not been found please try the following if you are using ANY type of virus protection software. For the fix and not the story scroll down.

- I first noticed the issue when I was playing an online game, my ping started spiking and would not go back down. At first I was 100% that I was either being DDOSd or I had some how managed to get malware.

Using "ping google.com -t" I was getting 176ms-600ms returns.

*I utilize 2 different security software clients*
-Malwarebytes Premium
-AVAST Premium

After confirming that my computer was not infected by anything Malicious I continued to monitor my network activity using AVAST. I began to notice immediately that AVAST was the most active process on the network.
Using the process of elimination I was able to find out that a special security feature included with AVAST known as "Secure DNS" was causing my extremely high response times. After disabling just that one feature I have not had a problem.

*********************FIX************************

-Use the process of elimination by disabling one feature at a time to find out if any of your security software features are causing the issue.