[SOLVED] Ping spikes and consistent high ping when gaming on wired connection

Loam12

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Apr 8, 2019
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I have recently bought a 30m Cat6 ethernet cable. Initially my ping was fine with spikes very occasionally but recently I have been having consistenly high ping on R6 Siege and spikes/rubberbanding on Valorant, some of which don't even appear on the ping counter. I am suspecting it might be due to my ISP, but I am not fully sure.

My highest Mbps on these tests have been 18 Mbps ish.
This was my most recent: https://prnt.sc/t4gk3k

This was my tracert to google.co.uk: https://prnt.sc/t4giiv

This is me pinging my router: https://prnt.sc/t4gmc4

Any help/suggestions will be appreciated.
 
Solution
Lack of bandwidth will definitely cause it. You need to watch both your upload and download rates if you router has the ability. If either is at 100% of what you buy then data will be placed into buffers rather than discarded unless you greatly exceed the bandwidth.

Problems like this will show no issues to your router IP but will show the large increases in hop 2.

QoS might help this but it is tricky to get correct, many times it is better to talk to other people in your house and try to get them to limit things like file downloads or running netflix at 4k.
Removing my ethernet cable reduces my high ping?

I was playing csgo today and I had 250ish ping, when I removed it, my ping went down to around 60, but was still spiking. When I put the cable back in, my ping went back up to 250 ping. Could I have a broken ethernet cable? I am quite worried as I already router the cable around my house, hammering it into the walls...
 
Turn off ipv6 in the nic settings. You don't really know if you are using a ipv4 IP to get to places or IPv6. It makes troubleshooting hard. IPv6 many times has worse ping times, not sure why all the ISP have claimed ipv6 is the future for the last 20 years but they do not seem to make it a priority.

It should make no difference when you plug and unplug the ethernet. Ethernet problems generally are packet loss not packet delays. The cable itself transmits data at some fixed percentage of the speed of light. If you see packet loss in pings to your router that could be a bad cable. Anything else in the ping to the router is either the pc or the router holding the data in buffers for some reason.

Your tracert sucks, not that you can do anything about it. The ISP is hiding the response times from the most important hops 2 & 3. Maybe a ipv4 trace is different.

In any case you want to leave a constant ping run in the background to your router ip and to hop 2 or whatever the first hop that will respond. If you see issues to hop 2 it represent the cable coming to your house. Be very sure you are not exceeding the bandwidth you purchase either up or down that will cause delays in connection to your house.
 
Turn off ipv6 in the nic settings. You don't really know if you are using a ipv4 IP to get to places or IPv6. It makes troubleshooting hard. IPv6 many times has worse ping times, not sure why all the ISP have claimed ipv6 is the future for the last 20 years but they do not seem to make it a priority.

It should make no difference when you plug and unplug the ethernet. Ethernet problems generally are packet loss not packet delays. The cable itself transmits data at some fixed percentage of the speed of light. If you see packet loss in pings to your router that could be a bad cable. Anything else in the ping to the router is either the pc or the router holding the data in buffers for some reason.

Your tracert sucks, not that you can do anything about it. The ISP is hiding the response times from the most important hops 2 & 3. Maybe a ipv4 trace is different.

In any case you want to leave a constant ping run in the background to your router ip and to hop 2 or whatever the first hop that will respond. If you see issues to hop 2 it represent the cable coming to your house. Be very sure you are not exceeding the bandwidth you purchase either up or down that will cause delays in connection to your house.
I have turned off ipv6 and run a PingPlotter test for 10 minutes to my desktop, router, the 2nd hop and google.co.uk

_
Note: the flat lines maybe caused by the fact that I had an interval of 2.5 seconds
PingPlotter test for desktop:
https://prnt.sc/t8242r
General question, why would I have latency above say 1ms to ping packets to the device im using? Especially that one ~7ms spike in the graph.

PingPlotter test to my router/DEFAULT GATEWAY IP, this was done earlier than the ping to my desktop:
https://prnt.sc/t81mye
I have noticed there are 2 big spikes, one to 2.8ms and one to 7ms. What could be causing those?

PingPlotter test to my 2nd hop :
https://prnt.sc/t81ln8
I guess the 2nd hop does not let me ping it? On the website, for a graph like this it says it could be like this because "One of the routers between the computer running PingPlotter and the destination is not passing through ICMP echo requests or not allowing ICMP TTL expired packets to return."
I had rerun this test about an hour later and I am still getting this graph and the 100% PL stat.

PingPlotter to google.co.uk:
I ran this test for about 15 minutes, set the interval to 1 second, to be able to see everything I had to increase the timescale to 30 minutes, notice how the latency scale is at 2350 ms. There is also a jitter graph, what is jitter?
Note: 2nd hop has the same IP as the 2nd hop I pinged earlier.
https://prnt.sc/t81zwy
 
Everything you post says you have no problems at all and things are running fine.

Do not worry about stuff like 7ms delays. It is likely some inconsistency in the testing that is not real just that the tool is reporting. It could be another program or another device in your house decided to send data at that exact instant and caused a small delay.

Those tiny spikes will have no effect on real data. In most cases you will need spikes over say 100ms for them to have any impact at all to programs and it will be barely detectable unless they happen very commonly. Most spikes that cause issues in games are a lot more than that.

You are going to have to keep testing until you get results. Maybe the game servers have a different path.

It could be the game itself. Try to run pings in back ground windows and see if you see problems when the game has issues. There are many things that cause lag in games that are not actually network problems.
 
Everything you post says you have no problems at all and things are running fine.

Do not worry about stuff like 7ms delays. It is likely some inconsistency in the testing that is not real just that the tool is reporting. It could be another program or another device in your house decided to send data at that exact instant and caused a small delay.

Those tiny spikes will have no effect on real data. In most cases you will need spikes over say 100ms for them to have any impact at all to programs and it will be barely detectable unless they happen very commonly. Most spikes that cause issues in games are a lot more than that.

You are going to have to keep testing until you get results. Maybe the game servers have a different path.

It could be the game itself. Try to run pings in back ground windows and see if you see problems when the game has issues. There are many things that cause lag in games that are not actually network problems.

I see, thanks.

Thing is, I usually get consistent high ping and spikes whatever game I play, sometimes its fine and sometimes its bad. Usually late at night it is better than the day. Could it be a bandwidth issue since my bandwidth is pretty low and there are usually 6+ devices connected at once?

I'll try running more tests to see if things change.
 
Lack of bandwidth will definitely cause it. You need to watch both your upload and download rates if you router has the ability. If either is at 100% of what you buy then data will be placed into buffers rather than discarded unless you greatly exceed the bandwidth.

Problems like this will show no issues to your router IP but will show the large increases in hop 2.

QoS might help this but it is tricky to get correct, many times it is better to talk to other people in your house and try to get them to limit things like file downloads or running netflix at 4k.
 
Solution