Question Ping spikes with new ISP

Feb 8, 2021
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Hello, i recently changed my ISP because i had packet loss. Now with new ISP packet loss is fixed but i have ping spikes every 30 seconds from 25ms -150+ ms. My speed is 50 mbps download / 5 mbps upload (the best i can get there). I recently called the ISP but they are saying that they dont see any problems. So i want to know if the problem is really on my side or not.

View: https://imgur.com/5rAaUg1
- this is graph from ping plotter

ps: sorry for bad english
 
Feb 8, 2021
3
0
10
it can be on your side, first hop is you router (192.168.1.1.) which shows spikes aswell
it should be near zero latency there all time, unless u have wifi?
Im connected by internet cable. Can it be because of IPTV? I recently switched router so i dont think my router is damaged. Any advices how can i fix this problem?