Question Please connect your mouse device before apply new sttings - UtechSmart Venus

May 21, 2021
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Hey guys!

I have a UtechSmart Venus Laser precision MMO Gaming mouse (16400 DPI). When I run the UtechSmart driver (with the right driver, not from the UtechSmart website) and I select my new settings, I can't apply them and a message appears "Please connect your mouse device before apply new settings".

I tried to change the USB port but the same message appeared. I can't register/save my settings even after creating a file. That's strange because I can select everything I want but when I click on "Ok" or "Apply" the same message appears...

I also tried to uninstall and reinstall the driver but nothing

I searched if a forum already existed and I found nothing so here I am
I hope I have been clear enough to have answers at my issue

Thanks for your help
 
May 21, 2021
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There is a very big bug with the UtechSmart driver from their official website, so I had to download an older version from another website (I found this solution from another forum because at the beginning I couldn't open the software)
 

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