[Please Help] Lan not working on Msi 970 Gaming MotherBoard

[DAVIDVIP96]

I just got done building my computer and plug my internet cable to my computer and it will not pop up will internet connection i tried most of my everything that i can think of the motherboard that i have is a MSI 970 Gaming

http://www.amazon.com/MSI-970-GAMING-DDR3-Motherboard/dp/B00LUY72F6?ie=UTF8&keywords=msi%20970%20gaming&qid=1465357939&ref_=sr_1_1&sr=8-1

 

[Themastererr]

Make sure it is turned on in BIOS. If it is and still not working you should reset the CMOS.

 

[DAVIDVIP96]

Make sure it is turned on in BIOS. If it is and still not working you should reset the CMOS.

where can i find the CMOS?

 

[Themastererr]

Just to confirm, when you put the LAN cable in is there lights on the back of the motherboard that light up? They should be orange and green. Or are the lights off when you insert the LAN cable?

The CMOS is the BIOS's memory. This is how you reset it. I looked up your motherboards manual so this is how it's done. Follow every step

>Remove Power Cable, LAN cable, Monitor cable
>Press power button to discharge capicators
>Remove CMOS battery (the big watch battery in your motherboard)
>Locate CMOS jumper, it is located close to battery. It is two pins protruding vertically from motherboard
>Touch two pins with a screwdriver to make a grounding connection. Do this for 5 seconds
>Put battery back in

Your LAN should work after.

 

[DAVIDVIP96]

Just to confirm, when you put the LAN cable in is there lights on the back of the motherboard that light up? They should be orange and green. Or are the lights off when you insert the LAN cable?

The CMOS is the BIOS's memory. This is how you reset it. I looked up your motherboards manual so this is how it's done. Follow every step

>Remove Power Cable, LAN cable, Monitor cable
>Press power button to discharge capicators
>Remove CMOS battery (the big watch battery in your motherboard)
>Locate CMOS jumper, it is located close to battery. It is two pins protruding vertically from motherboard
>Touch two pins with a screwdriver to make a grounding connection. Do this for 5 seconds
>Put battery back in

Your LAN should work after.

yes there is lights that light up when i plug in the cable the colors are yellow and orange.

 

[Themastererr]

Just to confirm, when you put the LAN cable in is there lights on the back of the motherboard that light up? They should be orange and green. Or are the lights off when you insert the LAN cable?

The CMOS is the BIOS's memory. This is how you reset it. I looked up your motherboards manual so this is how it's done. Follow every step

>Remove Power Cable, LAN cable, Monitor cable
>Press power button to discharge capicators
>Remove CMOS battery (the big watch battery in your motherboard)
>Locate CMOS jumper, it is located close to battery. It is two pins protruding vertically from motherboard
>Touch two pins with a screwdriver to make a grounding connection. Do this for 5 seconds
>Put battery back in

Your LAN should work after.

yes there is lights that light up when i plug in the cable the colors are yellow and orange.

Oh so your LAN is working it's just a driver issue. That is strange because Windows should have installed proper driver automatically.

Download LAN drivers from MSI website here. Just choose your operating systems and select LAN drivers

https://ca.msi.com/Motherboard/support/970-GAMING.html#down-driver

You can use a USB stick from another computer or use a C.D or something, but you have to install those drivers.

If you can't do this, you can try uninstalling the current driver through device manager and allow windows to update it automatically.

 

[DAVIDVIP96]

Just to confirm, when you put the LAN cable in is there lights on the back of the motherboard that light up? They should be orange and green. Or are the lights off when you insert the LAN cable?

The CMOS is the BIOS's memory. This is how you reset it. I looked up your motherboards manual so this is how it's done. Follow every step

>Remove Power Cable, LAN cable, Monitor cable
>Press power button to discharge capicators
>Remove CMOS battery (the big watch battery in your motherboard)
>Locate CMOS jumper, it is located close to battery. It is two pins protruding vertically from motherboard
>Touch two pins with a screwdriver to make a grounding connection. Do this for 5 seconds
>Put battery back in

Your LAN should work after.

yes there is lights that light up when i plug in the cable the colors are yellow and orange.

Oh so your LAN is working it's just a driver issue. That is strange because Windows should have installed proper driver automatically.

Download LAN drivers from MSI website here. Just choose your operating systems and select LAN drivers

https://ca.msi.com/Motherboard/support/970-GAMING.html#down-driver

You can use a USB stick from another computer or use a C.D or something, but you have to install those drivers.

If you can't do this, you can try uninstalling the current driver through device manager and allow windows to update it automatically.

i fixed it i had to download the driver on my phone and install it on my computer and it worked. Thanks for the help man i appreciated.

 

[Themastererr]

Just to confirm, when you put the LAN cable in is there lights on the back of the motherboard that light up? They should be orange and green. Or are the lights off when you insert the LAN cable?

The CMOS is the BIOS's memory. This is how you reset it. I looked up your motherboards manual so this is how it's done. Follow every step

>Remove Power Cable, LAN cable, Monitor cable
>Press power button to discharge capicators
>Remove CMOS battery (the big watch battery in your motherboard)
>Locate CMOS jumper, it is located close to battery. It is two pins protruding vertically from motherboard
>Touch two pins with a screwdriver to make a grounding connection. Do this for 5 seconds
>Put battery back in

Your LAN should work after.

yes there is lights that light up when i plug in the cable the colors are yellow and orange.

Oh so your LAN is working it's just a driver issue. That is strange because Windows should have installed proper driver automatically.

Download LAN drivers from MSI website here. Just choose your operating systems and select LAN drivers

https://ca.msi.com/Motherboard/support/970-GAMING.html#down-driver

You can use a USB stick from another computer or use a C.D or something, but you have to install those drivers.

If you can't do this, you can try uninstalling the current driver through device manager and allow windows to update it automatically.

i fixed it i had to download the driver on my phone and install it on my computer and it worked. Thanks for the help man i appreciated.

Good to hear and good thinking with the phone.