Hello Everyone,
Recently I added some programs: Advanced System Care Pro, Iobit Malware, and BitDefender Anti-Virus (after MSE crashed). Once this was done it ran smoothly and increased everything on my PC. Somehow things went south when Microsoft Security Essentials would not load (that's why I have BitDefender (Paid)) so I uninstalled it, tried to reinstall, but to no avail. Next, my Malwarebytes (paid) said the program was corrupt and missing file destination, or something like that. I uninstalled it and I have reinstalled and there doesn't seem to be any conflict with the other programs. Now for the actual menace that has caused this problem: I have 4shared now as my browser and I am assuming there is a virus and/or malware on my PC that no program can find. I uninstalled the toolbar through Firefox, but I have no idea how to get rid of the browser. I tried using Iobit uninstaller, the program disappeared from the program list but it still remains on my computer. I contacted Microsoft who were no help and I know here people actually know what the hell they are doing. I just need detailed instructions on how to wipe all of this crap off my PC, from all the files it's installed to the registry. I am not good at this sort of thing so if you could explain things like I am a three year old, I'd appreciate it (I don't even know how to get a copy of my log). PC- Toshiba Portege, i5 2.3 ghz, 128gb SSD, 8gb RAM, Win 7 Ultimate.
Recently I added some programs: Advanced System Care Pro, Iobit Malware, and BitDefender Anti-Virus (after MSE crashed). Once this was done it ran smoothly and increased everything on my PC. Somehow things went south when Microsoft Security Essentials would not load (that's why I have BitDefender (Paid)) so I uninstalled it, tried to reinstall, but to no avail. Next, my Malwarebytes (paid) said the program was corrupt and missing file destination, or something like that. I uninstalled it and I have reinstalled and there doesn't seem to be any conflict with the other programs. Now for the actual menace that has caused this problem: I have 4shared now as my browser and I am assuming there is a virus and/or malware on my PC that no program can find. I uninstalled the toolbar through Firefox, but I have no idea how to get rid of the browser. I tried using Iobit uninstaller, the program disappeared from the program list but it still remains on my computer. I contacted Microsoft who were no help and I know here people actually know what the hell they are doing. I just need detailed instructions on how to wipe all of this crap off my PC, from all the files it's installed to the registry. I am not good at this sort of thing so if you could explain things like I am a three year old, I'd appreciate it (I don't even know how to get a copy of my log). PC- Toshiba Portege, i5 2.3 ghz, 128gb SSD, 8gb RAM, Win 7 Ultimate.