Please help me

[atuskale]

please help me my gogear aria 16gb can not update to 100% but reach only 20% and it stop from there

 

[hang-the-9]

Check with the vendor http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA1ARA16K/17&slg=en&scy=US there is a FAQ there, including what to do if the player freezes.