PLEASE HELP: USB devices not recognized

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

My learned friends,

I am having an issue with my USB2 ports. I have recently upgraded a machine
from XP Home to XP pro. Since the upgrade the USB ports are no longer
recognising and devices that are plugged into them. I really need the data on
my USB memory stick so I tried to reinstall XP Home ed to no avail.

Please advise as to how I might resolve this.

Thanking you in advance

Yours,

Joe
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi Joe,

You can't install WinXP Home over WinXP Pro (but you know that now), it's a
one way trip. A place to start:

General USB Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=310575

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"JOE X5" <JOEX5@discussions.microsoft.com> wrote in message
news:015299E6-C549-43A9-A398-0F6844076D67@microsoft.com...
> My learned friends,
>
> I am having an issue with my USB2 ports. I have recently upgraded a
> machine
> from XP Home to XP pro. Since the upgrade the USB ports are no longer
> recognising and devices that are plugged into them. I really need the data
> on
> my USB memory stick so I tried to reinstall XP Home ed to no avail.
>
> Please advise as to how I might resolve this.
>
> Thanking you in advance
>
> Yours,
>
> Joe
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

When you upgraded from Home to Professional did you update the new install
to either SP1 or SP2. You need at least SP1 for enhanced USB support (USB
2.0). SP2 is recommended for security reasons.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"

"JOE X5" <JOEX5@discussions.microsoft.com> wrote in message
news:015299E6-C549-43A9-A398-0F6844076D67@microsoft.com...
> My learned friends,
>
> I am having an issue with my USB2 ports. I have recently upgraded a
> machine
> from XP Home to XP pro. Since the upgrade the USB ports are no longer
> recognising and devices that are plugged into them. I really need the data
> on
> my USB memory stick so I tried to reinstall XP Home ed to no avail.
>
> Please advise as to how I might resolve this.
>
> Thanking you in advance
>
> Yours,
>
> Joe
>