[SOLVED] Please help! WD Elements SE problem!

[Street_Sahdow]

Hi all!

My external WD Elements SE became unusable after I reboot my pc because it was not accepting some files transfers.

It's stuck on RAW format and I can't do nothing with it. Sometimes the Win Explorer recognizes it, others doesn't. I went through several tips on the internet and I will write what I have done so far.

1- The Data Lifeguard diagnostic shows it with a Raw Read Error Rate.

2- Used the HDD Low level Format tool and it showed some "Format Error occurred at offset" the entire format.

3- The HDD Regenerator shows this message: "Master Boot Record of this hard drive is damaged!"

4- The diskpart shows this message after my attempt to converting it " DiskPart has encountered an error: The request failed due to a fatal device hardware error. See the System Event Log for more information."

I don't know what I should do now. Is possible to make this hdd work again or is it dead?

Thanks!

 

[faalin]

Sounds like its dead. Sadly WD has changed the PCB on these to use a mico B plug so you can no longer pull them out of the case and plug them directly into a motherboard sata port.

 

[fzabkar]

If CrystalDiskInfo fails to retrieve a SMART report, then the drive is probably dead at the firmware level.