Hello. I have the Xfinity Blast 200 mbps plan. When I'm hardwired into their modem (I think it's a Technicolor TC8305C), I get about 220 mbps per speedtest.net on my HP Envy i7. However, when I use my Asus RT-N66U router or even the modem's wireless gateway feature, I only get between 10-60 mbps. Keep in mind I'm using the same cable to connect to my Asus router as I did when I hardwired my laptop to the modem. The slow speed occur even if I'm right next to the routers.
I get similar results with my Lenovo Yoga i7 and our iPhones. However, for some reason the Lenovo consistently gets about 20% faster wireless speeds than my HP.
I've called Comcast 3 times in 2 days, spent 2 hours talking and mostly being put on hold, and then got disconnected 3 times. I'm at my wits end. Calling their tech support usually results in me being put on hold for 20 minutes, then they get stumped, followed by getting hung up on or they promise to call me back but they never do.
So here are my questions:
1.) How do I speed up my wireless speeds? I'm assuming the problem is with a setting on my laptops since clearly the modem is working fine if I'm getting 200+mbps hardwired. I would like to get at least 150 mbps wireless.
2.) Why is the Lenovo getting faster speeds? I have more RAM and Video RAM on my Envy. Lenovo however has a SSD drive. Not sure if that makes a difference.
Thank you in advance!
I get similar results with my Lenovo Yoga i7 and our iPhones. However, for some reason the Lenovo consistently gets about 20% faster wireless speeds than my HP.
I've called Comcast 3 times in 2 days, spent 2 hours talking and mostly being put on hold, and then got disconnected 3 times. I'm at my wits end. Calling their tech support usually results in me being put on hold for 20 minutes, then they get stumped, followed by getting hung up on or they promise to call me back but they never do.
So here are my questions:
1.) How do I speed up my wireless speeds? I'm assuming the problem is with a setting on my laptops since clearly the modem is working fine if I'm getting 200+mbps hardwired. I would like to get at least 150 mbps wireless.
2.) Why is the Lenovo getting faster speeds? I have more RAM and Video RAM on my Envy. Lenovo however has a SSD drive. Not sure if that makes a difference.
Thank you in advance!