Please help with BSOD related to ntoskrnl.exe

May 27, 2018
2
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10
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I have recently suffered several hangups, freezes, and BSODs. I've updated windows and drivers to the latest versions available but to no avail.

Here is my pc specs and the lisnk to the dumpfiles:
Windows 8.1 ‎(X64)‎
Intel Core i5 2500K clocked at 3.30 GHz
Motherboard: MEDION MS-7667 2.2
Bios version: E7667MLN.20L Date: 3/1/2012
Chipset: Northbridge : Intel Sandy Bridge Revision ID: 09
Southbridge : Intel P67 Revision ID: B3
Memory
8 GB total memory type DDR3 to 798.14 MHz
Graphics card
NVIDIA GeForce GT 530
DirectX version installed: 11.0
Harddrive
SSD INTELSSDSC2BW180A3H of 167.68 GB SATA III
Firmware: LB3i
SATA version: SATA Rev 3.0
Network
Kaspersky Security Data Escort Adapter
Adapter type: ethernet
Qualcomm Atheros Communications AR9271 802.11n (USB2.0 WLAN)
Adapter type: IEEE 802.11 wireless
Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
Adapter type: ethernet
Software Loopback Interface 1
Adapter type: Loopback
Multimedia cards
Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller
NVIDIA Corporation GF108 High Definition Audio Controller
Keyboard
Chicony Electronics Co., Ltd USB Keyboard
Mouse
Logitech, Inc. RX 250 Optical Mouse (USB-PS/2 Optical Mouse)
USB peripheral
Logitech, Inc. RX 250 Optical Mouse (USB-PS/2 Optical Mouse)
Supported USB version: 2.0
Chicony Electronics Co., Ltd USB Keyboard
Supported USB version: 2.0
Alcor Micro Corp. Multi Flash Reader (Mass Storage Device)
Supported USB version: 2.0
Qualcomm Atheros Communications AR9271 802.11n (USB2.0 WLAN)
Supported USB version: 2.0

Dumpfiles link: http://www.mediafire.com/file/1ddddavqy3yb23g/dumpfiles.rar

Thanks a lot in advance.
 

DarkEngine

Reputable
Oct 9, 2015
261
0
5,160
113
Method 1: Disable Windows Search Service
Method 2: Check Incompatible Programs
Method 3: Run Command ( Dism /Online /Cleanup-Image /RestoreHealth ) repeat if necessary
Method 4: Use Windows Performance Toolkit to Diagnose
 
May 27, 2018
2
0
10
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Thank you DarkEngine for your quick reply. I've followed Methods 1,3 and 4. As I'm not too techy I didn't know how to check for incompatible programs ( Method 2). Will you please show me how to do it?

p.s.
Method 3 went very successfully.
 

DarkEngine

Reputable
Oct 9, 2015
261
0
5,160
113
Open Control Panel > All Control Items. You will see the Run programs made for previous versions of Windows, under Programs & Features. Click on it to open the Windows Program Compatibility Troubleshooter. Click Next or the Advanced option, if you don’t want things to be fixed automatically. Windows will try to detect faulty programs. Select the one you want and click Next. The Troubleshooter will analyze and present a list of problems.
So you resolved this issue??
 

gardenman

Admirable
Herald
If method 3 didn't fix it, here's the info from the dump files which might prove useful: https://pste.eu/p/cArf.html

File: 052618-10109-01.dmp (May 26 2018 - 06:28:40)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: ntkrnlmp.exe (Process: NVDisplay.Cont)
Uptime: 0 Day(s), 8 Hour(s), 23 Min(s), and 48 Sec(s)

File: 051918-10218-01.dmp (May 19 2018 - 11:41:59)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: win32k.sys (Process: explorer.exe)
Uptime: 0 Day(s), 0 Hour(s), 01 Min(s), and 18 Sec(s)

File: 051718-13281-01.dmp (May 16 2018 - 22:00:19)
BugCheck: [KMODE_EXCEPTION_NOT_HANDLED (1E)]
*** WARNING: Unable to verify timestamp for MDPMGRNT.SYS
Probably caused by: MDPMGRNT.SYS (Process: dwm.exe)
Uptime: 0 Day(s), 0 Hour(s), 02 Min(s), and 22 Sec(s)

File: 051718-11078-01.dmp (May 16 2018 - 21:57:13)
BugCheck: [KMODE_EXCEPTION_NOT_HANDLED (1E)]
Probably caused by: memory_corruption (Process: DSAService.exe)
Uptime: 0 Day(s), 12 Hour(s), 01 Min(s), and 54 Sec(s)

File: 051618-10656-01.dmp (May 16 2018 - 09:31:47)
BugCheck: [NTFS_FILE_SYSTEM (24)]
Probably caused by: memory_corruption (Process: chrome.exe)
Uptime: 0 Day(s), 0 Hour(s), 02 Min(s), and 25 Sec(s)
I can't help you with this. Wait for additional replies. Good luck.
 

Colif

Titan
Moderator
May 26 error caused by Nvidia drivers, try updating them
May 16 error caused by MDPMGRNT.SYS - MacDrive Partition Manager, Mediafour Corporation.
Same program may have caused all the errors on May 16. Do you have latest version? http://www.mediafour.com/software/macdrive/

Any drivers older than July 2015 aren't win 10 drivers so might want to update/remove these:
Apr 10 2010 - snapman.sys: Acronis Snapshots Manager from Acronis Snapshots Manager or Seagate DiscWizard
Aug 17 2012 - SCDEmu.SYS: PowerISO Virtual driver (PowerISO Computing) https://www.poweriso.com/
May 10 2013 - Rt630x64.sys: Realtek 8101E 8168 8169 NDIS 6 30 64-bit Driver http://www.realtek.com.tw/
can get NIC drivers from: http://www.realtek.com.tw/Downloads/downloadsView.aspx?Conn=4&DownTypeID=3&Langid=1&Level=5&PFid=5&PNid=13
Nov 19 2013 - athuwbx.sys : Qualcomm Atheros WiFi driver
 

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