Question Please help with failing system

Aug 19, 2020
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Hey guys so basically i built a computer a few months back, the specs are

b450 elite mobo
ryzen 5 3600
16 gb ram
5700xt

Basically, while playing ark and pubg which were the only games i was playing it would randomly crash every 2 hours or so, i took it to the shop i bought it from and they said it was probably a loose ram stick and said they left it running overnight with valley benchmark and it ran fine so it should be ok, so i played ark again and it crashed, i called them and they said it was probably a software issue and to reinstall windows, so i did.

After that it now greenscreens and reboots every 5 - 10 minutes even while in windows not gaming. I have taken it back to them but it will be 2 weeks before they can look at it again, im afraid there will be no progress made and basically i have wasted a bunch of money.

Is it acceptable that this is happening? Could i have broken something while building it myself as this is my first time building.

Does anyone have any advice for me?? please help and thanks for your help
 
Aug 19, 2020
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Yes I have updated drivers and even used older drivers to see if they worked too, also thanks to whoever edited my original post for easier reading
 

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