Hi,
This is my first post on the forum.
I'm having a very difficult time accessing my WD 1 TB Mypassport external drive. PLEASE HELP WITH DATA RECOVERY
I connected the drive using USB. Windows assigns it a drive letter but does NOT display the volume name. Neither does it displays the "free space and space used" information. When I try to click the drive for browsing folders, Windows Explorer just hangs.
I tried opening DiskManagement but that too does NOT display anything. When I disconnect the external drive, it shows up the internal HDD.
Under Device Manager, I can see that the drive is recognized as WD My Passport 0748 USB Device. Checked the drivers and its up-to-date.
I also tried to run minitools Partition Magic Wizard to see if it scans and displays the data but after 50% completion, I cancelled and tried to browse/view for any file. NO LUCK.
Finally, I started CHKDSK /R /F /X command, which has been running for 27 hours now and showing 10% complete. CHKDSK seems to be correcting error in indexes on stage 2 but that has been going on for over 20 hours. I see the light on the drive blinking and hear some light spinning sound.
While CHKDSK is running, I check the Event Logs and see this message "The driver detected a controller error on \Device\Harddisk1\DR4." almost 50,000 times.
Can someone please help me recover/salvage the data? I have been thinking about using few other tools but don't want to interrupt CHKDSK command which surely is testing my patience.
Here are the tools I have been looking at:
The Recover4all data recovery software.
https://www.runtime.org/data-recovery-software.htm
This is my first post on the forum.
I'm having a very difficult time accessing my WD 1 TB Mypassport external drive. PLEASE HELP WITH DATA RECOVERY
I connected the drive using USB. Windows assigns it a drive letter but does NOT display the volume name. Neither does it displays the "free space and space used" information. When I try to click the drive for browsing folders, Windows Explorer just hangs.
I tried opening DiskManagement but that too does NOT display anything. When I disconnect the external drive, it shows up the internal HDD.
Under Device Manager, I can see that the drive is recognized as WD My Passport 0748 USB Device. Checked the drivers and its up-to-date.
I also tried to run minitools Partition Magic Wizard to see if it scans and displays the data but after 50% completion, I cancelled and tried to browse/view for any file. NO LUCK.
Finally, I started CHKDSK /R /F /X command, which has been running for 27 hours now and showing 10% complete. CHKDSK seems to be correcting error in indexes on stage 2 but that has been going on for over 20 hours. I see the light on the drive blinking and hear some light spinning sound.
While CHKDSK is running, I check the Event Logs and see this message "The driver detected a controller error on \Device\Harddisk1\DR4." almost 50,000 times.
Can someone please help me recover/salvage the data? I have been thinking about using few other tools but don't want to interrupt CHKDSK command which surely is testing my patience.
Here are the tools I have been looking at:
The Recover4all data recovery software.
https://www.runtime.org/data-recovery-software.htm