Pokki start menu malware?

[AVDPC]

Hello,

I don't know but I didn't want to install Pokki on my computer. I already have a Windows Start Button.
But now, whole my computer crashes, my start menu won't open. I tried to remove Pokki from my computer but he is still active on my computer. He isn't on the list of my programs . I accidentally removed my start button. How can I get back my start button and how do i get rid of Pokki??? Please help.

Thanks!

 

[Dark Lord of Tech]

http://malwaretips.com/blogs/remove-start-menu-updated-popup/

What windows?

 

[AVDPC]

Windows 8.1 (64bit)

 

[ffg7]

try a system restore either in safemode or safemode with command prompt.

 

[epps89]

If you have a Lenovo they usually come pre-loaded with a form of the Pokki Start Menu. However, if it has suddenly appeared, then you are most likely dealing with Malware. Pokki Start Menu is a legitimate piece of software but I'm sure there can be fakes.

Run Malwarebytes if your uncertain at all.

Missed a bit of information in your original post, run Malwarebytes if you can in safe mode.

 

[AVDPC]

I've a Hp.

I really don't know from where Pokki comes from.