Question Poor CPU performance on load

[gdrick]

Hello! Hope you're fine.

Last days Windows 10 Enterprise LTSC started to feel laggy and with really bad performance while using the explorer and gaming. When I monitor the CPU usage at idle seems fine, but when i move the mouse or load the pc it gets stuck al cores at x40 3900mhz . Temperatures are way more than fine, all below 50°. Here are some specs and images:

Throttle-Stop-7ikp-Iswu-HP hosted at ImgBB

Image Throttle-Stop-7ikp-Iswu-HP hosted in ImgBB

ibb.co

Throttle-Stop-v-Hf3x-Wo0-Tc hosted at ImgBB

Image Throttle-Stop-v-Hf3x-Wo0-Tc hosted in ImgBB

ibb.co

Throttle-Stop-VKl403-B9-Qq hosted at ImgBB

Image Throttle-Stop-VKl403-B9-Qq hosted in ImgBB

ibb.co

HWi-NFO64-H3-VATj-P6ot hosted at ImgBB

Image HWi-NFO64-H3-VATj-P6ot hosted in ImgBB

ibb.co

Hope you can help me. Thanks in advanced.

 

[uWebb429]

@gdrick
Your ThrottleStop screenshots look OK. HWiNFO shows a warning beside the 3 GB/s interface.

Check the Log File box on the main ThrottleStop screen and play a game for 15 minutes. When finished testing exit the game and then exit ThrottleStop so it can finalize your log file. Copy and paste the log file data to www.pastebin.com

One of your hard drives might be failing. Try running CrystalDiskMark. Check the speed and health of your drives.

 

[gdrick]

@gdrick
Your ThrottleStop screenshots look OK. HWiNFO shows a warning beside the 3 GB/s interface.

Check the Log File box on the main ThrottleStop screen and play a game for 15 minutes. When finished testing exit the game and then exit ThrottleStop so it can finalize your log file. Copy and paste the log file data to www.pastebin.com

One of your hard drives might be failing. Try running CrystalDiskMark. Check the speed and health of your drives.

Thanks for your answer. Here is the pastebin:

DATE TIME MULTI C0% CKMOD BAT_mW TEMP VID POWER2023-09- - Pastebin.com

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

pastebin.com

The game seemed to work fine but it lagged heavily when moving the mouse. The process that seems to perform the worst is the windows file explorer. The disk with the exclamation doesn't seem to be the problem as it is removable and no changes without it.

 

[uWebb429]

it lagged heavily when moving the mouse

The log file shows your CPU running at full speed with no throttling issues.

Did you install a mouse specific driver or mouse control software? Have a look in the Device Manager. Try uninstalling anything mouse related.

I am using the generic Microsoft mouse driver from 2006. I do not have any issues with lag or smooth mouse movement.

What does ThrottleStop report for average C0% when your computer is idle at the desktop? This is an accurate measure of how much stuff is running in the background. My computer is very lean with idle C0% at 0.1% or less.

Have a look in the Task Manager under the Details tab for anything running in the background that does not need to always be running.

Some mouse drivers are very poorly written. They can over sample mouse movement hundreds of millions of times per second. Watch the C0% data as you move your mouse around the desktop. You might see large C0% increases on one specific thread.

 

[gdrick]

The log file shows your CPU running at full speed with no throttling issues.

Did you install a mouse specific driver or mouse control software? Have a look in the Device Manager. Try uninstalling anything mouse related.

I am using the generic Microsoft mouse driver from 2006. I do not have any issues with lag or smooth mouse movement.

What does ThrottleStop report for average C0% when your computer is idle at the desktop? This is an accurate measure of how much stuff is running in the background. My computer is very lean with idle C0% at 0.1% or less.

Have a look in the Task Manager under the Details tab for anything running in the background that does not need to always be running.

Some mouse drivers are very poorly written. They can over sample mouse movement hundreds of millions of times per second. Watch the C0% data as you move your mouse around the desktop. You might see large C0% increases on one specific thread.

I uninstalled all mouse drivers and Logitech hub and no changes. C0% state on idle goes from 5 to 8 (there are some apps in use in the background), when I'm moving the mouse cursor on the desktop it goes up to 35. Here's a pastebin with system informer dumps of processes, services, firewall and network if it helps:

System Informer 3.0.7148Windows NT 10.0 (64-bit)15:04:59 20/9/2023Name - Pastebin.com

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

pastebin.com

It's necessary to add that safe mode and diagnostic startup also have poor performance.

Windows defender has been fully desactivated for the sake of testing, and DISM and SFC commands already used in powershell.


Hope you can help me, this is driving me crazy.

 

[uWebb429]

You can try using LatencyMon to check for badly behaving drivers.

Resplendence Software - LatencyMon: suitability checker for real-time audio and other tasks

LatencyMon: suitability checker for real-time audio and other tasks

www.resplendence.com

Things like utorrent, the Brave browser and telemetry software from Nvidia and others could be the source of your problem. Windows 10 should not lag after a clean install. Something you have added to your computer is causing this problem.

It is either start removing things one by one until you find the problem or reinstall Windows and start from square one. Slowly add things back one at a time and maybe you will find the problem that way.

 

[gdrick]

You can try using LatencyMon to check for badly behaving drivers.

Resplendence Software - LatencyMon: suitability checker for real-time audio and other tasks

LatencyMon: suitability checker for real-time audio and other tasks

www.resplendence.com

Things like utorrent, the Brave browser and telemetry software from Nvidia and others could be the source of your problem. Windows 10 should not lag after a clean install. Something you have added to your computer is causing this problem.

It is either start removing things one by one until you find the problem or reinstall Windows and start from square one. Slowly add things back one at a time and maybe you will find the problem that way.

Here it's a pastebin with LatencyMonitor outputs:

________________________________________________________________________________ - Pastebin.com

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

pastebin.com

Neither uTorrent, Brave nor Nvidia are the source of the problem because it still lags with those processes down, and even in safe mode . I also tried fully reinstalling Nvidia drivers using DDU, and even without the proprietary drivers win10 still lags. I'll pay a closer look at LatencyMonitor drivers to see if I can find the source, please let me know if you see something wrong in this last pastebin. Reinstalling Win would definitely be a solution, but I'll want to keep it as a last resource, at least not before weekend.

I really appreciate your time.

 

[joshua89]

That sounds like you have some background process that gets triggered when detects a mouse interaction, it maybe worthy checking all the applications you have running in the background to ensure that is not affecting anything.

Another possibility is that you have a malware, so maybe you want to install an antivirus to check that your computer is clean