Poor gaming performance from a new gaming PC

[VonRobbo]

Hey guys,
I’m in dire need of some help please.
I’ve just bought a new system:
• Intel Core i7 7700K
• MSI GeForce GTX 1080 Ti Sea Hawk X 11GB
• Corsair Vengeance LED CMU16GX4M2C3200C16 16GB (2x8GB) DDR4
• Intel 600P Series 512GB M.2 SSD
• ViewSonic XG2703-GS 27in G-Sync 165Hz IPS Gaming Monitor
• Corsair Hydro Series H100i 240mm Liquid CPU Cooler
• Western Digital WD Blue 2TB WD20EZRZ
• Microsoft Windows 10 Home 32bit/64bit USB Flash Drive
• Gigabyte Z270-Gaming K3 Motherboard
• Thermaltake 650W Toughpower Gold

Sound like a beast right? It’s actually performing really poorly in gaming situations and I can’t work out why or where the bottleneck is happening.
First up, here is the result of the Heaven 4.0 benchmark and how the CPU/GPU were performing. As expected the GPU was put under pressure, but the CPU was OK.

The GPU is maxing out, but I’m only averaging 82.4 FPS. Here is what happens when I play BF1 with DX11.

CPU sits around 70-80% and GPU is at about 45%. Why am I only getting 50-60 FPS when people with equal and lesser spec’d systems can get 90-100fps avg?

Things to know about BF1:
- G-Sync is on
- V-Sync is off
- All settings on ultra. I refuse to lower the settings when I paid a lot of money for a top of the line system that should be performing better. Also, it still didn’t make much difference to performance when I did.
- All other windows/programs closed when playing
- I initially thought it was a BF1 problem so made a user.cfg file. It has:
o render.drawscreeninfo 1
o Gametime.MaxVariablefps 146
o PerfOverlay.DrawFps 1
o renderdevice.renderaheadlimit 1
o Resolution scale- 100%
o DX12 disabled (I get similar results with it on anyway)
o GPU memory restriction off
- FPS is only slightly better in single player, maybe 5 fps.


I tried playing with an older title, Portal 2, to see how it would go:

As you can see, it was going over 800FPS!! And the GPU and CPU were hardly thinking about it. Hmm. OK, let’s play something newer. The Division….

Sill have a terrible FPS. First time I loaded in, I was having massive frame drops. Changed to DX11 and it smoothed out, but still only averaging around 60-70fps. CPU s maxing out and GPU isn’t working that hard.
I know, I know. Enough of this BS, you want to see the CPU-Z stats….

The only thing noteworthy in there for me is that when comparing with the 7600k in the bench test, is scores a bit lower in the Single Thread score.
Things I’ve done to try and faultfind/fix this:
- DDU and clean driver install (heaps of times)
- Ramtest. All ok.
- Power connectors to PSU (two cables for the GPU)
- Stress test the CPU (Prime95 and CPU-Z). No issues.
- PhysX on and off doesn’t change anything
- High performance is on in Windows Power Settings.
- Unparked cores

I hope you guys appreciate the effort I’ve gone to here and I’m coming to you as my last resort. I’ve used every tool in my toolbox. I’m hoping you guys might be able to give me some ideas about what this problem is.
I’d just love to get to a point where I’m getting the FPS I Deserve!

TL;DR- New gaming PC that is performing way below what is expected of it. FPS is low in BF1 while CPU and GPU usage are low.

 

[VonRobbo]

If it was just origin then your passmark scores would have been normal. That said, there are known issues with running origin and msi afterburner at the same time, so you could try disabling the origin overlay to see if it helps (i think its called origin in game). Also try fully removing afterburner, you can always reinstall if it doesn't help

Did you reset bios to defaults?

Thanks heaps for helping me with this. Yes, BIOS has been rest to defaults since I rearranged the memory modules this morning. After all the tweaks I've done etc. I thought I'd run another Performance test....

http://www.passmark.com/baselines/V9/display.php?id=82807424698

This is obviously substantially better than the previous one. The only thing I can think of different is that this new one was done immediately after a system restart, the other not.

My analysis of the stats...

The CPU is below average for other i7-7700k CPUs. This looks like it's due to the prime numbers score of 27 and the physics score of 636. Both were on the low end of what an i7-7700k should be getting.

For the GPU, the thing that bought the score down was the DX11 and DX10 tests, although I'm not too concerned with GPU performance now.

With the RAM, the latency is kinda low, but it looks like it's working well now that its on dual channel.

low latency is better than high

My bad, I meant to say latency is high.

 

[adiec]

🙁 damn it!

 

[LucoTF]

Passmark of 12k for cpu isnt bad considering the average is 12222, 50% of benches are below this number.

 

[adiec]

Passmark of 12k for cpu isnt bad considering the average is 12222, 50% of benches are below this number.

yeah that's actually pretty good when you consider it . how many of those benchmarks are using exactly the same equipment as you .. someone else may have spent an extra $400 on their motherboard and cooler and ram to achieve a few points more. if you were in the 10,000s range then it's a serious issue. so a bit of a positive can be taken .

 

[VonRobbo]

If it was just origin then your passmark scores would have been normal. That said, there are known issues with running origin and msi afterburner at the same time, so you could try disabling the origin overlay to see if it helps (i think its called origin in game). Also try fully removing afterburner, you can always reinstall if it doesn't help

Did you reset bios to defaults?

Fallout 4 is running at 150 fps stable. FML

Could it be that my M.2 SSD is taking PCI lanes that would otherwise be used by the GPU? Could that be limiting the GPU performance when both the SSD and GPU are under load at the same time?

 

[LucoTF]

There is no way that you have a pcie bandwidth issue on a z270 board, it has 24 lanes.

 

[TerryLaze]

Wasn't there a bug with BF1 where 100% scaling actually meant 4k resolution or something like that?Does BF1's screeninfo confirm that it is running at the expected resolution?

Also check if your bios automatically runs XMP profiles on your mem,on my system one xmp profile completely kills performance while a different one runs normally.