Please suggest what should be done as my portable 500 GB Western Digital Hard drive is not detecting after it fell from knee height and contains a lot of crucial data
Is the drive spinning ? If so, and its over warranty period, then first try to replace the USB cable, if it works than better, if not then open/break the caddy/case of the drive and connect it directly to the MB of a desktop system as a second HDD. See what happens. Good luck.