Question Portable Hard Drive Problem

[Trotts]

I have a Seagate external drive (2TB) STGX2000400, which is freezing up my computer when I have it plugged in. While moving the computer, the power cable came loose turning the computer off and drive was disconnected from the USB cable. When I connected them back up and turned it back on, it would immediately freeze and would not bootup. The only thing I could do was hold the power button down until it turned off and try to turn it on again but after several tries it still wouldn't boot up. After some trouble shooting, I have found that everything world fine if the external drive isn't connected. When connected, I can see it and it's folders in Explorer, however if I attempt to access any of them, explorer freezes and won't respond and nothing else will respond. The only way to resolve it at this point is to pull the drives usb cable from the computer, causing the portable drive to emit a squeak, and the computer works normally again until I plug the portable drive back in. I have tried plugging it in multiple USB ports, and different computer and I get the same results. Anyone know if this is fixable or did the drive not being disconnected from the computer in the proper manner damage it beyond repair? I have had other portable drives have their cables disconnected, and not safely removed from the computer, and they work fine still.

There isn't anything on the drive that is important, just media, like TV shows and movies, that I can redownload or transfer from my main drive to another portable drive, just don't want to buy a new one if this one is fixable.

 

[USAFRet]

The enclosure and/or cable are probably broken.

Take the drive out of the (probably broken) enclosure.

Put it in a different external enclosure, or connect it internally if possible.


Hopefully, the USB-SATA bridge is not built into the drive PCB.

 

[Trotts]

OK, I'll try to crack it open, not sure what to use as a different enclosure , but I'll se what I can come up with.