Possible faulty GTX 1070 card? Help is appreciated

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RamosL22

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May 11, 2012
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Hey everyone,

Recently I made the jump to the windows 10 upgrade from windows 7, horrible decision! Anyways this was on Thursday. So at the time I was running a gtx 970 and it worked great on windows 7 and as soon I upgraded to windows 10, I started noticing stuttering and framerate drops.

On Total War Warhammer, it became very laggy at times. The benchmark test in the video settings area gave me an average of 55 FPS, yet it still lagged on the campaign map, when on windows 7 it was very stable. So I tried everything I could google and nothing seemed to fix it, and it seems like everyone who upgraded to 10 were having gaming issues.

Well, to add to my problem, I also ordered a Zotac GTX 1070 AMP Exetreme edition pictured here:
http://imgur.com/a/w4DHL
http://imgur.com/a/QmAbv

Other system specs are:
I5-4690K (With coolermaster hyper d92 heatsink)
8 gigs DDR3 Ram
MSI Z97 Gaming 5 Mobo
Brand new PSU Corsair CX750M (upgraded from CS650M today!)
500 GB SSD and 500 GB HDD

When I installed the GTX 1070, I was surprised it needed not one, but two sets of 6 pin connectors. I didn't have a 2nd set of dual pcie 6+2 for the splitter, so I used two molex cables that had 6+2 pins that connects into the splitter that came with the GPU, one for one 6 pin slot AND the PSU pcie cable for the other. (This was while using Corsair CS650M PSU) So it powered perfectly fine and I updated the drivers, removed the old ones with DDU, etc etc. So when I went to test my card with Heaven 4.0, it did HORRIBLE.



Everyone with a gtx 1070 stock scored between 90-93 FPS, those who OC'ed it scored 100-105 FPS. As for myself? AN AVERAGE OF 47 FPS! What the hell? So I thought maybe the way it was being powered by two molex 6+2 pin and two regular 6+2 pcie cable, it wasn't getting enough juice. Since I didnt have a 2nd set of pcie cables on hand, I decided why not just upgrade the psu since I was to overclock safely. So I went today to buy a new Corsair cx750m, wired everything correctly, got two sets of the dual 6+2 pcie cables etc....

Well here I am, still scoring an average of 47 FPS. I dont know what to do anymore, this is on a fresh install of windows 10 (completely wiped everything last night to see if it would work, nope)
The new nvidia hotfix (368.95) doesn't seem to change its performance either.

ALSO, i did revert from windows 10 back to windows 7 for a day before wiping clean and fresh install of windows 10 because of problems from reverting, and this gtx 1070 was also scoring the same FPS rates on windows 7.

What gives? RMA? Did upgrading to windows 10 seem to screw everything up?

EDIT: Forgot to mention that sometimes after powering down (not restarting), when I come back to turn it on I sometimes get a pure black display. I then have to power off and on to get picture black.
 
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Baumy15

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May 12, 2014
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check your clock speed while running the benchmark. also is it one molex to 6pin or 2 molex to 6 pin?
 
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RamosL22

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May 11, 2012
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Baumy 15, I'll post a screen shot in a minute.
Also, sorry that was a typo, I meant it was one molex to 6 pin. The molex connected to one of the peripheral cables that also had the molex input.

EDIT: Got confused. It was two seprate molex cables, both were 6+2 pcie pins that went into the adapter like this.


Also, heres the clockspeed I think? Upper right corner, right?
 
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Baumy15

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you do have the other 8pin connected dont you? also donwload msi afterburner and up the power limit of the card
 
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RamosL22

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Baumy15,
I did try overclocking it on Friday with precisionx, but it only improved my average FPS to 56 :/
And yes, I connected the other one as well. LEDs are on and everything. Here is how everything looks.



 
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Baumy15

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try a run with tessellation off, my 290X scores about the same as yours (pretty sure it shouldn't)
yWKGy
 
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RamosL22

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May 11, 2012
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LOLLLL
I think I just had a huge herp derp moment.. if what youre saying is what I think youre saying, I just need one set of dual 6+2 PCIE cables that would go directly into it without needing the adapter?!?!? Please confirm
and if it can..
well, if this fixes it you can submit me to the biggest graphic card mistakes.
 
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Baumy15

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do that and report back
 
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RamosL22

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So you guys were correct, I only needed one dual 6+2. Unfortunately though that didn't solve my problem, FPS is still averaging 47 on Heaven, and 59 FPS with tessellation diasabled. I still feel like an idiot lol I just figured since they provided that adapter, I needed it. Went out and spent 90 dollars for a new PSU haha! Anyways what other steps can i take?
 
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Baumy15

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Download msi afterburner (or equivelant) and max the fan speed and power limit and re-run
 
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RamosL22

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As soon as the fresh install was complete, I updated the bios and mobo drivers :/ MSI Live update says I have the latest drivers and confirmed with their website as well. If I put in the 970 back in, what do I look for? Same issues?
 
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azzazel_99

azzazel_99

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yea just see if your performance goes back to normal? With the 1070 a simple correct driver install and up to date bios should fix it. Make sure to do a "perform a clean install" option when installing the video card drivers. No need to max fan speeds as if you are not going above your target temp that will do no good but spin the fans fast resulting in nothing.
 
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azzazel_99

azzazel_99

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just a thought. Remove that sound card or whatever that is below the video card and then give it another go. Also make sure v-sync or anything like that isn't on. Go into nvidia control panel and make sure everything is set to default. Could also try setting the power management setting to prefer maximum performance just to see if it changes anything.
 
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RamosL22

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Alright I'm back. Here is what Ive done and discovered so far.
I removed the soundcard as suggested. No change
I downloaded msi afterburner, up'ed everything up a notch. Very little change.
I put the gtx 970 back in.. ran heaven 4.0 and it ran like crap. This is not a normal score for a gtx 970!
Heres a screenshot of my results from that benchmark with the gtx 970.



So if both GPUs are running horrible, does it have to do with the O/S, or the nvidia drivers? I know they've been causing a lot of trouble lately, but my gtx 970 was fine before i switched to windows 10. But again, when I reverted back to windows 7 it sucked still. Dunno what happened.


Thinking of doing a fresh install again but not through USB. Thoughts?
 
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Baumy15

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Try uninstalling the driver and downloading one from a few months back for the 970 and have another shot, use DDU (display driver uninstaller) restart and install the new one but just the driver no geforce expierence or anything
 
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Baumy15

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Its the reason i ditched my 970 for a 290x ASAP, not a fan of nvidia at all.
Instead of a conplete reinstall you could use the windows 10 reset feature, keeps settings and reinstalls windows, try that
 
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azzazel_99

azzazel_99

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Another fresh windows install with the 970 in instead of the 1070. I have had no issues with windows 10 on any of my 3 pc's. One is using a 560ti another using a 970sc evga card and then my main machine uses 780ti classifieds in sli. Not a single problem. I would start completely fresh with windows. I made a install disc using the media creation tool that windows has. Made a install disc and did a fresh partition and then installed windows after deleting all old partitions. Windows installed great and had no issues.
 
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RamosL22

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So last night I did a fresh install with the GTX 970 and with the media creation tool through a flash drive. I deleted the partitions, clicked create new and it automatically gave me 4, one was my primary and the rest were reserved, system, and MSR or something like that. I formatted the primary then continued with the install.. When I got to desktop, i installed all the drivers through my disk for mobo and bios. Went to the MSI website and downloaded the newest drivers there for mobo and bios. So after that was said and done, I used DDU to remove the nvidia driver in safe mod that windows automatically downloaded. Restarted and installed an old old verison of nvdidia and ran heaven 4.0.. im still getting low scores. I dont know what to do anymore but its definitely not my GPUs.. it has to be a windows 10 issue right?
 
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