[SOLVED] Possible Motherboard Issues

[naivettv]

My Girlfriend and her brother recently got a Dell Optiplex 990 Prebuilt on Amazon for Christmas and it just recently started having some errors. They bought a Nvidia 1050 Ti Low Profile and currently have the HDMI running from the card to the monitor. On boot it will show the BIOS booting up, and then it will start the windows OS boot but glitch out and crash. I had her start it in safe mode by pressing F3 on windows boot and it would do the loading circle and then go back to no input detected. I tried having them use a VGA going from the motherboard to the monitor but the motherboard directed us to use the graphics card HDMI instead, but I'm guessing its not a GPU issue. I was wondering if a motherboard BIOS update would be a good fix but from what I know thats usually the last thing you want to mess with. Also, when I had her access the BIOS settings it would just go to a black screen. Any and all help is appreciated, thanks.

PC Link - https://www.amazon.com/Dell-Optiple...3183&sprefix=dell+optiplex+990,aps,215&sr=8-4
GPU Link - https://www.amazon.com/Gigabyte-Geforce-Profile-Graphic-GV-N105TOC-4GL/dp/B06WWLWWJM

 

[ZeroDollarBudget]

Could be a mix of issues, power supply or gpu. I'd start by resetting the bios by unplugging the cmos battery and leave the whole pc unplugged for 10-20 mins then boot.

If that doesn't work I would try to boot from a usb drive as the bood device (hdd/ssd) could be defective.

Alternatively, take the gpu out, reset bios and boot from on board graphics. If you can get in that way use ddu - display driver uninstaller and do a fresh graphics driver install.