SPECS BELOW
Hey all,
So I just built my very first PC about two months ago, but I recently noticed a problem in regards to my 16GB of memory (8GBx2). I, like some other people, have the "not all memory usable" problem. Windows was showing in the task manager that both of my memory slots were taken up, running at 2133MHz, but only 8GB of those being used, the rest of course were "hardware reserved." Whats strange is that I checked my BIOS, and it was only showing 8GB being there, yet detecting memory sticks in both slots.
I tried troubleshooting the problem, but none of the common methods worked. (Unchecking "maximum memory" in msconfig, etc)
So as a last resort I decided to update my BIOS to the latest version. After successfully updating the BIOS, my computer would not boot, with it just staying on a black screen.
After that, I went looking for solutions to my new problem, both online and in my motherboard's manual. Luckily, I learned something new in regards to PC's: Q LEDS. According to my motherboard's manual, a yellow light indicates there is some issue with memory. I checked my PC, and sure enough the yellow light was on. Going off of that lead, I started testing all of the possible combinations of RAM setups to see what problem could be. I first tried booting with just one stick with these configurations:
With this new information, I tried inserting the first stick of memory BACK into slot A1 alongside the stick in B1, and tried booting again with no success, the yellow light back on. So, to figure out more precisely what the issue might be, my brother decided to test out my memory on his machine. We inserted both sticks of memory into his PC, and sure enough the PC booted fine, recognizing both sticks at their proper speeds.
At this point, I'm mainly looking for advice as to where to go/what to do next. Right now, I have the one working stick finally running at its proper speed of 3000mhz inserted into slot B1. I'm sure there are better ways I could have gone about this, perhaps testing the memory before updating the BIOS, but like I said, I'm new to this whole thing.
Thank you for any help/advice you can give me, I really do appreciate it.
SPECS:
Motherboard: ASUS ROG STRIX X470-I Gaming
CPU: Ryzen 7 2700 8-Core 3.2GHz Socket AM4 65W YD2700BBAFBOX
RAM: CORSAIR Vengeance LPX 16GB (2x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Model: CMK16GX4M2B3000C15W
GPU: Gigabyte RTX 2070
Power Supply: CORSAIR SF450 450W
Hey all,
So I just built my very first PC about two months ago, but I recently noticed a problem in regards to my 16GB of memory (8GBx2). I, like some other people, have the "not all memory usable" problem. Windows was showing in the task manager that both of my memory slots were taken up, running at 2133MHz, but only 8GB of those being used, the rest of course were "hardware reserved." Whats strange is that I checked my BIOS, and it was only showing 8GB being there, yet detecting memory sticks in both slots.
I tried troubleshooting the problem, but none of the common methods worked. (Unchecking "maximum memory" in msconfig, etc)
So as a last resort I decided to update my BIOS to the latest version. After successfully updating the BIOS, my computer would not boot, with it just staying on a black screen.
After that, I went looking for solutions to my new problem, both online and in my motherboard's manual. Luckily, I learned something new in regards to PC's: Q LEDS. According to my motherboard's manual, a yellow light indicates there is some issue with memory. I checked my PC, and sure enough the yellow light was on. Going off of that lead, I started testing all of the possible combinations of RAM setups to see what problem could be. I first tried booting with just one stick with these configurations:
- Stick #1 into slot A1: Fail
- Stick #2 into slot A1: Fail
- Stick #1 into slot B1: Fail
- Stick #2 into slot B1: Successfully booted into the BIOS.
With this new information, I tried inserting the first stick of memory BACK into slot A1 alongside the stick in B1, and tried booting again with no success, the yellow light back on. So, to figure out more precisely what the issue might be, my brother decided to test out my memory on his machine. We inserted both sticks of memory into his PC, and sure enough the PC booted fine, recognizing both sticks at their proper speeds.
At this point, I'm mainly looking for advice as to where to go/what to do next. Right now, I have the one working stick finally running at its proper speed of 3000mhz inserted into slot B1. I'm sure there are better ways I could have gone about this, perhaps testing the memory before updating the BIOS, but like I said, I'm new to this whole thing.
Thank you for any help/advice you can give me, I really do appreciate it.
SPECS:
Motherboard: ASUS ROG STRIX X470-I Gaming
CPU: Ryzen 7 2700 8-Core 3.2GHz Socket AM4 65W YD2700BBAFBOX
RAM: CORSAIR Vengeance LPX 16GB (2x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Model: CMK16GX4M2B3000C15W
GPU: Gigabyte RTX 2070
Power Supply: CORSAIR SF450 450W
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