Potentially faulty ZOTAC GTX 770 AMP! Edition?

Ryuke

Honorable
Sep 11, 2013
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0
10,510
Hi,

I built a new PC rig about 3 weeks ago, including a shiny new Zotac 2gb Geforce GTX 770 AMP! Edition. The first week it was running fine with no problems, week two and the display drivers kept crashing and recovering, or in some instances crashing and requiring a reboot. Last week, the display drivers seemingly crashed, didn't recover requiring a reboot, but upon rebooting my bios screen was corrupted with lines running vertical across the display. Booting up and loading into windows and the lines continued until my Windows 7 login screen, where the resolution had reverted to very low settings along with very basic colour settings. Another reboot fixed the issue the first few times this happened, and I was able to boot up fine with no issues. Finally, the same happened as previously but this time the lines stay and windows is stuck in the low resolution and colour settings.

Looking in device manager there was an error reported with the graphics card and windows has disabled it (code 40 something I think, can't completely remember now I'm at work), which would say to me that the drivers reported a problem with the card so Windows disabled it to prevent further damage.
I've researched the issue and it usually results in there being faulty memory in the card, so with this knowledge I took the card out and alas there were no problems at all. I've put my old Geforce GTX560 Ti in and again, no problems at all. Armed with this information, I contacted Zotac who diagnosed over the phone that it sounded like faulty memory in the card and to RMA it to my vendor as it was only 3 weeks old.

I've just had the results back from the vendor after testing and they have reported no faults, and apparently were able to run benchmarks, Crysis, and Payday 2 with no issues, so would like to now charge me testing fees and courier fees for it to be shipped back to me.

Am I missing something here? A potential problem unique to my system with the card? Or would you say I'm being fobbed off so that a replacement doesn't have to be provided?

Any further information or ideas would be appreciated. The rest of my PC specs are as follows:

GIGABYTE Z87X-OC Motherboard
Intel i5 4670 3.40ghz running at 4.40ghz
XFX Pro850W Core Edition PSU
2x 4gb Corsair Vengeance Pro DDR3 RAM
2TB Seagate Barracuda SATA-III HDD
Windows 7 (64bit Home Premium) SP1

Thanks in advance!
 


Ack, of course, my bad. Case is a Corsair Graphite Series 600T (so plenty big and plenty of fans from stock!) with an additional Thermalright Silver Arrow SB-E Extreme for the CPU, which was doing a pretty good job of sucking any warm air away from the graphics card.
I had SpeedFan running the first few weeks to make sure cooling was ok in the new system and all temperatures were in the 30's with the graphics card going up to high 50's under load.
 
In addition, the Nvidia drivers were crashing when doing anything ranging from playing games (FFXIV in particular) to sitting on Firefox browsing, or literally with noting running just looking at the desktop. I believe I had a game minimised and was browsing firefox when the last crash happened which it wouldn't recover from.
 
I did a recovery back to some point in the first week when everything was running fine, and it didn't change anything. Lines across the display starting from the bios screen, low resolution and low colour settings once windows had loaded still persisted.
 


Have u tried another pci e slot? Or install the card in another pc? Check the cables dvi and hdmi.
 
I'm having the exact same problem, since I've started using my 770 Amp! Edition.

My rig is:
ASUS P8P67-PRO Motherboard
Intel i5 2500k 3.40ghz
XFX Pro850W Core Edition PSU
2x 4gb Corsair Vengeance Pro DDR3 1600 mHzRAM
1TB Seagate Barracuda SATA-III HDD
Windows 7 (64bit Ultimate)
 
I noticed you both are using the same PSU, I had issues like this when my PSU didnt manage to deliver enough power. though its strange as that PSU should be able to handle this card, but it migh as well be a faulty PSU not delivering enoghf power.
 
Hi;
I have this same problem with my zotac gtx770 Amp. Soon when I open firefox or any game (MOH Warfighter or chess from windows).

Gigabyte Z77X-D3H
Intel i7-3770K 3.50 GHz
2x8GB kingston hyperx 1600 cl9
G7 power extreme 880W
samsung SSD 840 evo 250 GB
seagate 2TB sata III
windows 7 home premium