[SOLVED] Power Supply Issue?

[meistermarsh]

Frequently my graphics card fails then I lose connection to the internet for a brief moment, I have a wifi card. Could this be a power supply issue?

Ryzen 5 3600
MSI B450 TOMAHAWK MAX
G.Skill Ripjaws V 16 GB
WD 1TB 7200
WD 500GB SSD
Kingston A2000 250 GB M.2 SSD
Sapphire Radeon RX 5600 XT PULSE
EVGA SuperNOVA G3 550 W 80+ Gold

 

[Giant Hunger]

Frequently my graphics card fails then I lose connection to the internet for a brief moment, I have a wifi card. Could this be a power supply issue?

Your pc specs?

 

[meistermarsh]

Ryzen 5 3600
MSI B450 TOMAHAWK MAX
G.Skill Ripjaws V 16 GB
WD 1TB 7200
WD 500GB SSD
Kingston A2000 250 GB M.2 SSD
Sapphire Radeon RX 5600 XT PULSE
EVGA SuperNOVA G3 550 W 80+ Gold

 

[Giant Hunger]

Ryzen 5 3600
MSI B450 TOMAHAWK MAX
G.Skill Ripjaws V 16 GB
WD 1TB 7200
WD 500GB SSD
Kingston A2000 250 GB M.2 SSD
Sapphire Radeon RX 5600 XT PULSE
EVGA SuperNOVA G3 550 W 80+ Gold

it recently happen to you right? And how does your graphics card fail? no display or something?

 

[meistermarsh]

It began recently, happens every 5 - 15 minutes or so. My display will freeze and a buzzing noise plays, then I disconnect from the internet

 

[Koekieezz]

Ryzen 5 3600
MSI B450 TOMAHAWK MAX
G.Skill Ripjaws V 16 GB
WD 1TB 7200
WD 500GB SSD
Kingston A2000 250 GB M.2 SSD
Sapphire Radeon RX 5600 XT PULSE
EVGA SuperNOVA G3 550 W 80+ Gold

you could try these step by step:

• Disconnect from internet
• Uninstall the gpu driver using ddu (clean and do not restart)
• Uninstall all the processors on device manager (should be 12 on yours) like this:
  
  
• Restart pc to bios and update the bios (download the file, extract it, copy the folder you extracted to flash drive, plug the flash drive on top rear motherboard, and find bios flash menu and find the folder, and proceed flash the file, wait and let it restart), then go to bios after update and load default/optimized settings.
  
  
• boot up to windows and install the latest AMD Chipset driver, reboot, and go to power plan and choose amd ryzen balanced power plan. you may now connect to internet.
  
  
• Install the latest radeon driver.
  
  
• And check windows update (and optional updates) if there is any. install them all (and reboot if required).

*do this all offline until reboot after installing amd chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did), make sure your ram is on slot 2 and 4. Download needed files (highlighted word) before doing step 1.

Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this: