Powered USB Hub won't recognize External Hard drive. Help!

Aug 22, 2018
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I recently bought a Powered USB 3.0 hub to use with my external hard drives. The hub has it's own power adapter to plug into the wall. The Hub recognizes my older Samsung 1TB hard drive fine. However it wont recognize my newer Seagate 1TB external hard drive? The Seagate drive has 3.0 so that would be the hard drive I would use more often. Please help!