Poweredge 400sc won't connect to internet

[mickeddie]

I have an old Poweredge 400sc that won't connect to the internet. I used to connect fine, but now it won't. I checked the cables and they are fine. In network settings the connection is enabled and running. I repaired it to no avail. Any thoughts/suggestions? I have the latest drivers from Dell (from 2006) installed.

Thanks!

Eddie

 

[aford10]

What kind of connection is it (modem, DSL, wireless..etc)?

 

[mickeddie]

It's a cable modem via an ethernet cable.

 

[aford10]

Try holding down the reset button on the modem for ~ 5 seconds.

 

[mickeddie]

I don't have a reset button on the modem so I turned it off for 5 seconds and still nothing. Also, the computer I'm using is on the same modem via wireless router and is working fine.

 

[aford10]

Check the device manager to see if there is a conflict on your ethernet device.

Try a different ethernet cable between the modem and your PC.

If you have another ethernet port, try a different one.

Check the network connections to make sure there is only 1 connection, and that it's the correct one (correct settings).

 

[mickeddie]

I tried 2 other cables, so it's not that. I only have one port. The only yellow exclamation in device manager was for the sound card.

I have two connections - one is "1394 net adapter" that can NOT be deleted, and is disabled. The other is "local area connection" and is connected.

 

[aford10]

Make sure DHCP and network connections services are started.

 

[mickeddie]

Stupid me! I forgot to check my ip address settings and clicked on "get ip address automatically" and I'm now on-line with that machine.

Thanks!

 

[aford10]

Good to hear.