I ordered a Prebuilt PC from Germany in Ireland on the 2nd of December (due to Brexit I didn't want to order from UK in case I was hit for duty taxes).
It eventually arrived today, but I cannot get it to power on. I have tried three different power cables, I have switched the power on at the back and at the plug socket. I have checked connections on the motherboard, and pressed the correct power button.
It was this PC that I ordered, I changed the:
Motherboard to B450 Tomahawk Max
SSD to 480GB
PSU to Standard Netzteil: 650 Watt Silent
GPU to GeForce GTX 1660 6GB
CPU to Ryzen 5 3500x
When I look it up on a search engine I get loads of results for people with issues unable to power on the B450 Tomahawk, I have read a few forum replies that say short something, but, as I have only received it, I am wary of doing anything that may void the warranty.
I have also read that there is a tool to test the PSU, but I don't know what that is, or how to use it.
Some results say to flash the BIOS to the latest, but I do not know how to do that when I am not getting any power at all into the unit (no lights, fans or anything).
Is there anything I can attempt (with instructions if possible) to try without voiding the warranty? I am hoping to be able to fix it, as it was a christmas present for somebody, although arriving 3 weeks late for christmas, it would be worse than disappointing to have to try and send it back to Germany for another possible 2 months with current shipping delays and getting it repaired etc..
It eventually arrived today, but I cannot get it to power on. I have tried three different power cables, I have switched the power on at the back and at the plug socket. I have checked connections on the motherboard, and pressed the correct power button.
It was this PC that I ordered, I changed the:
Motherboard to B450 Tomahawk Max
SSD to 480GB
PSU to Standard Netzteil: 650 Watt Silent
GPU to GeForce GTX 1660 6GB
CPU to Ryzen 5 3500x
When I look it up on a search engine I get loads of results for people with issues unable to power on the B450 Tomahawk, I have read a few forum replies that say short something, but, as I have only received it, I am wary of doing anything that may void the warranty.
I have also read that there is a tool to test the PSU, but I don't know what that is, or how to use it.
Some results say to flash the BIOS to the latest, but I do not know how to do that when I am not getting any power at all into the unit (no lights, fans or anything).
Is there anything I can attempt (with instructions if possible) to try without voiding the warranty? I am hoping to be able to fix it, as it was a christmas present for somebody, although arriving 3 weeks late for christmas, it would be worse than disappointing to have to try and send it back to Germany for another possible 2 months with current shipping delays and getting it repaired etc..
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