Print jobs stay in queue

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Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have a workstation running XP SP2. There are three
printers installed. 1 local HP 1220 using USB, 1 network
HP 9500, and 1 network HP 3700. Both network printers are
using TCP/IP.

If I print to the local printer, the job is sent to the
queue, then to the printer, it prints, and then the job is
deleted out of the queue. Everything is fine.

If I print to the network printers, the job is sent to the
queue, then to the printer, it prints, but the job is not
deleted from the queue.

At the end of the day I will have 30+ jobs in each of the
network printer queues. If I forget to delete the jobs
out of the queue, they will start printing as soon as I
turn the PC on and will continue to do so until I delete
them from the queue.

Any help is much appreciated.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

See if HP.com has an updated driver for this. In the mean time just uncheck
Bidirectional on the Ports tab of printer properties.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Zach Dickinson" <zdickinson@lhig.net> wrote in message
news:01a501c4969d$711af340$a401280a@phx.gbl...
> I have a workstation running XP SP2. There are three
> printers installed. 1 local HP 1220 using USB, 1 network
> HP 9500, and 1 network HP 3700. Both network printers are
> using TCP/IP.
>
> If I print to the local printer, the job is sent to the
> queue, then to the printer, it prints, and then the job is
> deleted out of the queue. Everything is fine.
>
> If I print to the network printers, the job is sent to the
> queue, then to the printer, it prints, but the job is not
> deleted from the queue.
>
> At the end of the day I will have 30+ jobs in each of the
> network printer queues. If I forget to delete the jobs
> out of the queue, they will start printing as soon as I
> turn the PC on and will continue to do so until I delete
> them from the queue.
>
> Any help is much appreciated.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have the most up to date drivers. I've even tried their
beta drivers. I will try taking off bi-directional
support in the mean time. Thanks!

>-----Original Message-----
>See if HP.com has an updated driver for this. In the
mean time just uncheck
>Bidirectional on the Ports tab of printer properties.
>--
>Alan Morris
>Windows Printing Team
>Search the Microsoft Knowledge Base here:
>http://support.microsoft.com/default.aspx?scid=fh;
[ln];kbhowto
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>"Zach Dickinson" <zdickinson@lhig.net> wrote in message
>news:01a501c4969d$711af340$a401280a@phx.gbl...
>> I have a workstation running XP SP2. There are three
>> printers installed. 1 local HP 1220 using USB, 1
network
>> HP 9500, and 1 network HP 3700. Both network printers
are
>> using TCP/IP.
>>
>> If I print to the local printer, the job is sent to the
>> queue, then to the printer, it prints, and then the job
is
>> deleted out of the queue. Everything is fine.
>>
>> If I print to the network printers, the job is sent to
the
>> queue, then to the printer, it prints, but the job is
not
>> deleted from the queue.
>>
>> At the end of the day I will have 30+ jobs in each of
the
>> network printer queues. If I forget to delete the jobs
>> out of the queue, they will start printing as soon as I
>> turn the PC on and will continue to do so until I delete
>> them from the queue.
>>
>> Any help is much appreciated.
>
>
>.
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I am not sure what drivers got the fix for this. The only ones HP gave me
were for the Color LaserJet 4500 PCL 6 but there are a bunch that have this
issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"zach dickinson" <zdickinson@lhig.net> wrote in message
news:9ad401c49746$3913cb80$a301280a@phx.gbl...
> I have the most up to date drivers. I've even tried their
> beta drivers. I will try taking off bi-directional
> support in the mean time. Thanks!
>
> >-----Original Message-----
> >See if HP.com has an updated driver for this. In the
> mean time just uncheck
> >Bidirectional on the Ports tab of printer properties.
> >--
> >Alan Morris
> >Windows Printing Team
> >Search the Microsoft Knowledge Base here:
> >http://support.microsoft.com/default.aspx?scid=fh;
> [ln];kbhowto
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >"Zach Dickinson" <zdickinson@lhig.net> wrote in message
> >news:01a501c4969d$711af340$a401280a@phx.gbl...
> >> I have a workstation running XP SP2. There are three
> >> printers installed. 1 local HP 1220 using USB, 1
> network
> >> HP 9500, and 1 network HP 3700. Both network printers
> are
> >> using TCP/IP.
> >>
> >> If I print to the local printer, the job is sent to the
> >> queue, then to the printer, it prints, and then the job
> is
> >> deleted out of the queue. Everything is fine.
> >>
> >> If I print to the network printers, the job is sent to
> the
> >> queue, then to the printer, it prints, but the job is
> not
> >> deleted from the queue.
> >>
> >> At the end of the day I will have 30+ jobs in each of
> the
> >> network printer queues. If I forget to delete the jobs
> >> out of the queue, they will start printing as soon as I
> >> turn the PC on and will continue to do so until I delete
> >> them from the queue.
> >>
> >> Any help is much appreciated.
> >
> >
> >.
> >
 
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