Print subsystem unavailable?

mceng

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Dec 31, 2007
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I need help!!

Running Win2k on a CUBX mobo with celery 633

Using HP DeskJet 870cxi

It was all working fnie until I installed Cheyenne Bitware (supposedly the Win2k version). Now, when I go to "add printer" I get the error message:

<b>Printer operation cannot continue due to lack of resources. The print subsystem is unavailable</b>

Anybody got any ideas how to solve this without a re-install?

I really hope we dont have to re-install it coz it's got a program on it that needs to be professionally installed :-(
 

mceng

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Dec 31, 2007
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Thanks for that, but as soon as i click <b>add printer</b> I get "Spoolsv.exe has generated errors and will be closed by windows"

The guy who normally looks after this sort of thing says he has installed Service Pack and that's not solved it, so he's gonna check a few other things out.
 
G

Guest

Guest
The SPOOLSV.EXE program is the spooler service. So, it looks like whatever you installed caused that service to break. You need to figure out what is causing this problem.

Note that there are two versions of Bitware, "BitWare v3.30" and "Simply BitWare v8.2". There is also a product called "Simply BitFax v8.2".

According to the Accpac website, the one you want for Win2k is either "Simply BitWare v8.2" or "Simply BitFax v8.2". Have a look at:

http://www.accpac.com/products/communication/bitware/comparison.asp

http://www.accpac.com/products/communication/bitware/default.asp

JS
 

crapple0

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Dec 31, 2007
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I had the same problem. Your Print Spooler service got killed somehow...here's how to restore it:

Start > Programs > Admin Tools > Computer Management
go into Services and Applications > Services

find the Print Spooler service
double click on it
make sure that Startup type is set to Automatic
then click the start button (the one inside the dialog, not the windows Start button)...it'll spin for a bit and start the service

click Apply (just to be sure), OK, close Computer Management...and try installing your printer again

piece of cake, right?

~Crapple0

"the greatest trick the devil ever pulled was convincing the world he didn't exist"