My parents own a HP ENVY 5000 printer and constantly it just doesn't want to print for them. At least once a week I am over at their house re-setting up their printer, which I have had no issues actually connecting it to their computer and it prints fine for me. It always seems a few days after I set it up it just doesn't print at all for them. This has been going on for about 1 month now of constantly reinstalling it and I am hoping someone here can point me in the right direction on why it keeps going out. It does not matter if I set the printer with wireless or wired printing, both have and will go out. I also have tried using the HP Printer App to set up the printer along with Windows 11 to no avail.