[SOLVED] Printer not working on desktop PC ?

[Joraan]

Just installed a fresh Win 10 Pro and getting "a startdocprinter call was not issued ".

Printer is mainly not working with Desktop PC, works fine with other 2 laptops but I need to use it with Desktop.

I tried every thing I can, read and watch from Google, you tube etc, can't come up with any solution, Plz help!

 

[rgd1101]

got all the windows update?
what the printer? download their driver?

 

[Joraan]

Everything is upto date.

 

[ex_bubblehead]

Here's a couple of things to try, assuming you haven't already:

How to Fix 'A Startdocprinter Call Was not Issued' Error?

Several Windows users have been reaching us with questions after their HP laptop no longer prints anything. The error message that comes up is 'A

appuals.com

https://answers.microsoft.com/en-us...t-issued/911e0459-c088-4812-9c38-c970dea06ae0

If these don't work then Windows may very well need to be repaired/reinstalled (from scratch)

 

[Joraan]

Have done all nothing working, BTW this is a new mini pc just bought for printing job only and I cant Print.

 

[ex_bubblehead]

New or old makes no difference. You have either a driver or OS issue. Speaking only for myself, you've already spent more time on this than necessary. Full wipe and reinstall of Windows is indicated.

 

[rgd1101]

what the printer?

 

[Joraan]

HP DESKJET 1513

 

[Blackink]

This might be a stupid question but did you follow the instructions when installing the drivers?
I know on my Canon printer, I cannot connect the USB cable until it tells me to during the driver install. If I connect it at the start, the installation fails.

 

[Joraan]

I still cant get the printer to work after following the instruction given by Blackink. Any other suggestions?

 

[ex_bubblehead]

As before. Wipe and reinstall the OS. This will give you a known starting point. Anything else and you're just chasing your tail.

 

[Joraan]

Seems like thats the last resort, one more thing I have 2nd SSD as well, I cant get it to boot....thinking I might be able to print from 2nd SSD. Any solution for this before I wipe all in the first drive?

 

[ex_bubblehead]

Assuming that that second SSD comes from a different system. No, that will not work.

 

[Joraan]

Both has same system, Actually after cloning 1st ssd from 2nd ssd problem started. I used Macrium to clone the drive.

 

[ex_bubblehead]

And why wasn't this revealed in your original post? We can't help you if you don't provide ALL of the necessary information. We can't see your system from out here. Obviously something went amiss with the cloning process.

Follow these instructions for cloning (thanks to @USAFRet)

-----------------------------
Specific steps for a successful clone operation:
-----------------------------
Verify the actual used space on the current drive is significantly below the size of the new SSD
Download and install Macrium Reflect (or Samsung Data Migration, if a Samsung SSD)
If you are cloning from a SATA drive to PCIe/NVMe, install the relevant driver for this new NVMe/PCIe drive.
Power off
Disconnect ALL drives except the current C and the new SSD
Power up
Run the Macrium Reflect (or Samsung Data Migration)
Select ALL the partitions on the existing C drive

If you are going from a smaller drive to a larger, by default, the target partition size will be the same as the Source. You probably don't want that
You can manipulate the size of the partitions on the target (larger)drive
Click on "Cloned Partition Properties", and you can specifiy the resulting partition size, to even include the whole thing

Click the 'Clone' button
Wait until it is done
When it finishes, power off
Disconnect ALL drives except for the new SSD
This is to allow the system to try to boot from ONLY the SSD
Swap the SATA cables around so that the new drive is connected to the same SATA port as the old drive
Power up, and verify the BIOS boot order
If good, continue the power up

It should boot from the new drive, just like the old drive.
Maybe reboot a time or two, just to make sure.

If it works, and it should, all is good.

 

[Joraan]

Just finish doing that. I still cant print. All look good EXCEPT Printing.

 

[USAFRet]

Both has same system, Actually after cloning 1st ssd from 2nd ssd problem started. I used Macrium to clone the drive.

The two systems are exactly the same?


Please give us a step by step rundown of exactly what you did, and with what parts/systems.
Details.

 

[Joraan]

Yes both has the same system, I did cloning again few hours back thinking there might be some problem with original cloning. Still cant print with this HP, dont have another printer to set up and if other 1 works with this machine, However Printer works smoothly with other 2 laptop.

 

[USAFRet]

Yes both has the same system, I did cloning again few hours back thinking there might be some problem with original cloning. Still cant print with this HP, dont have another printer to set up and if other 1 works with this machine, However Printer works smoothly with other 2 laptop.

And still no actual details.

We can't help you if you can't help us help you.

 

[Joraan]

What details you need sir? Pc model, software detail?

 

[USAFRet]

What details you need sir? Pc model, software detail?

Yes....
Specific laptop(s), exactly how you did this...step by step.

You are basically moving this drive between 2 systems. Cloning like this is no different than moving the physical drive between 2 systems.
Which sometimes has issues.

Why this clone thing?