Printer problems using network switch

[john aguilar]

Hello,
i have two computers connected to each other with a netgear switch and a printer (HP 5550) also for the two computers, problem is it will on print one job at time, and errors out, you can select any amount of copies to print it will only print one copy

 

[hang-the-9]

Does this happen with any application?

 

[john aguilar]

yes its has happened with 2007 word, powerpoint and email printing, i was thinking its was a spooling problem as there is no extra memory for retaining the print job after the first print?

 

[hang-the-9]

Is the printer connected to the switch or shared from a PC? Check error logs on the computer? Using the latest drivers and service packs for the software?

 

[john aguilar]

yes its still a problem and i dont have a fix.

 

[john aguilar]

The printer it plugged into the switch with Cat 5 cabling, the two pc's dont show any errors in logs because its the printer that is erroring out, i believe because it cant receive or hold more then one copy to print per job

 

[hang-the-9]

I've never seen an issue where multiple copies can't be printed having to do with the printer holding jobs, even cheap inkjets. You can change the print setting if you want to test it, just tell the print driver not to spool jobs right away.

Try a firmware update on the Printer, check for new drivers for it (or maybe even try older drivers).

 

[john aguilar]

ok ill try that, im not sure if the spool feature is on in the computer settings for print, ill get the error it makes and put it in the next reply

 

[john aguilar]

i think i didnt mention that the two computer are standalone system no network or print server involved.