Question Printing issues with Brother HL-L2380ODW AIO Printer ?

[dewtheone]

Unit sat idle for almost three years. Worked last I knew. Now the only way it prints is in copier mode. It will not print a test page from either the computer OR directly from the printer. It will not print any other files from the computer. But it will scan and send images to the computer. So they are connected and they do communicate. Windows troubleshooter finds no issues (big shock). But since it won't even print it's own test page, that's what makes me wonder. The display says printing for it's own test page and receiving data when trying to print from the computer, but it just sits there frozen that way.

I'm probably going to take it to the recycle place, but I thought I'd see if anyone else has seen this.

Txs

 

[Ralston18]

Have you tried downloading the applicable printer drives from Brother's website?

Manually reinstall and reconfigure. No third party tools or installers.

Also look for firmware upgrades.

FYI:

https://www.brother-usa.com/products/hll2380dw

Discontinued model but probably worth further troubleshooting via the User Guide/Manual and reinstalling the drivers.

 

[dewtheone]

Thanks for the link. Spent the last two days on this. Uninstalling, reinstalling, different systems etc. I get the driver package installed so I can update the firmware. It got to 90 percent and died. So I redo everything again (and again). I've reset the printer itself many times. Now when I update the firmware, it says it's already busy with something else. The printer says it's receiving data but doesn't say that until I try the update. So I let it run over night twice, and it never finishes. This all happens wether it's USB, LAN or WLAN.
It's like the piece of paper that says "How to keep an idiot busy (turn over)" on both sides.