[SOLVED] Printing problem after win10 update

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Jun 12, 2020
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Yesterday morning (6-11) I saw that my computer (left on) had rebooted overnight. Control panel showed that there had been an update overnight (6-10). When I tried to print a document in Word, on a brother HL-2140, the page came out blank except for any underlining. The underlining printed but not the underlined text, just a blank page with lines here and there.

I also have a Canon MX492 printer, and it printed the same way...underlining but no text. Libre Office printed the same way, as did notepad. Most web pages print graphics but no text. Some web pages print normally...text and graphics. PDF files print normally with Acrobat Reader. I can select "Microsoft print to PDF" and print a word document as a PDF, and then print it through Acrobat reader and it prints fine.

I have reinstalled the brother HL-2140 driver package, but no change. Since the problem occurs on two printers and across multiple software apps, seems likely to be a problem with windows. Any ideas?
 
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