Question Privacy Separator on Asus RT-AC5300

Julianbuzz

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Jan 3, 2014
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I'm trying to connect a HL-L3290CDW Brother Printer to the Brother app to print from my Android phone. The printer will not connect, and is recommending I disable my privacy separator setting on my router. I cannot find this anywhere. Is it called something else on an Asus router?
 

kanewolf

Titan
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I'm trying to connect a HL-L3290CDW Brother Printer to the Brother app to print from my Android phone. The printer will not connect, and is recommending I disable my privacy separator setting on my router. I cannot find this anywhere. Is it called something else on an Asus router?
Could be called "client isolation"
Are you trying to put the printer on the guest network ?
 
Can you ping the IP address from your pc. I know asus has ping command but I forget if you can ping local devices.

If both your phone and your printer are connecting via wifi then as mentionit is likely client isolation. it is a setting on one of the wifi pages in the router.
 

Julianbuzz

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Thanks to everyone for suggestions. The answer was to turn off the Smart Connect feature, and give different names to the 2.4ghz and 5ghz bands. This was I can ensure that both the printer and device im printing from are on the same band.
 

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