Probably wrong thread, but need help

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Please don't say search LOL. I'm a computer dummy. We downloaded, by mistake
I quickly learned, a online security suite from our ISP. With much help, we
did a system restore but since, I can't save my passwords & sign in on my
favorite forums etc. I have clicked auto complete in tools, options, content
but it still keeps deleting the cookies w/o me doing it? Any words of wisdom
or direction would be helpful. Can email me at bonjer94@rogers.com too.
Thanks
Jerbear

 

[Malke]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

jerbear wrote:

> Please don't say search LOL. I'm a computer dummy. We downloaded, by
> mistake I quickly learned, a online security suite from our ISP. With
> much help, we did a system restore but since, I can't save my
> passwords & sign in on my favorite forums etc. I have clicked auto
> complete in tools, options, content but it still keeps deleting the
> cookies w/o me doing it? Any words of wisdom or direction would be
> helpful. Can email me at bonjer94@rogers.com too. Thanks
> Jerbear

I don't know what "search LOL" is supposed to mean. But you can take
these words of wisdom first - never post your real, unmunged email
address on Usenet or messageboards. It will get harvested by spambots.
Here's a link explaining that:
http://www.mailmsg.com/SPAM_munging.htm

Now, to your problem - you've got some kind of "security" software
installed that is deleting your cookies. Perhaps Spywareblaster, IE
protection by Spybot Search & Destroy and/or TeaTimer, or perhaps you
didn't uninstall all the stuff you downloaded from the ISP. There
really is no way for us to know what you have installed on your
machine. Since whatever it is must be running in the background, do
clean-boot troubleshooting to track down the culprit:

Clean Boot - http://support.microsoft.com/default.aspx?kbid=310353
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User