I have an older 500 GB Toshiba Canvio that was used on a Windows 7 lenovo thinkpad to save old files.
I attempted to change the password to the Toshiba by using the "Password App" from Toshiba Security Software,
which supposedly resets the password to the FActory Reset password.
However now, the entire external Toshiba hard drive won't show up and won't connect at all.
Did I do something wrong by attempting to change the password or attempting the factory reset?
I still know the old password but just wanted to make a new password.
I had tried to use the Toshiba on a different win10 and different win7 computers but they also did not recognize the hard drive and old files.
Instead, the win10 asked me to Format and Initialize the computer.
I tried to do that but then it gave the error of Cyclic Redundancy Check Error.
So how should I solve the Cyclic Redundancy Check Error?
Should I try using CHKDSK?
Or is this a hardware issue because the Toshiba is 8 years old and worn out?
Did my attempt to change the password change the encryption or folder directory so that it is now more difficult for the OS to recognize
the formatted drive and old files?
I don't want to make it worse if it is a hardware problem, but I was hoping that maybe Chkdsk can fix it or maybe I need a new USB cable?
I've read other stories about the Toshiba Canvio only working on the Win7 and not working on the new win10 computers.
I attempted to change the password to the Toshiba by using the "Password App" from Toshiba Security Software,
which supposedly resets the password to the FActory Reset password.
However now, the entire external Toshiba hard drive won't show up and won't connect at all.
Did I do something wrong by attempting to change the password or attempting the factory reset?
I still know the old password but just wanted to make a new password.
I had tried to use the Toshiba on a different win10 and different win7 computers but they also did not recognize the hard drive and old files.
Instead, the win10 asked me to Format and Initialize the computer.
I tried to do that but then it gave the error of Cyclic Redundancy Check Error.
So how should I solve the Cyclic Redundancy Check Error?
Should I try using CHKDSK?
Or is this a hardware issue because the Toshiba is 8 years old and worn out?
Did my attempt to change the password change the encryption or folder directory so that it is now more difficult for the OS to recognize
the formatted drive and old files?
I don't want to make it worse if it is a hardware problem, but I was hoping that maybe Chkdsk can fix it or maybe I need a new USB cable?
I've read other stories about the Toshiba Canvio only working on the Win7 and not working on the new win10 computers.