Question Problem with a Microsoft Bluetooth Mouse ?

JohnnyGui

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Oct 27, 2012
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I have the Windows Mouse and Keyboard Center installed for my Microsoft Bluetooth mouse. Every time when turning my Microsoft bluetooth mouse on/off, a CLR20r3 error appears in my Windows logs/Reliability monitor. The mouse is working fine and connects without any issues. I have deleted and paired the mouse again but no avail.

The log:

Bron
BTErgoMouseNotification

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[means "has stopped working"]

Datum
‎31-‎12-‎2021 19:52

Status
Verzonden rapport

Beschrijving
Pad naar toepassing met fout: C:\Windows\System32\DriverStore\FileRepository\bluetoothmousethemenotificationdriver.inf_amd64_2e0b64a02f0c9539\BluetoothMouseThemeNotification.exe

Probleem met handtekening
Naam van probleemgebeurtenis: CLR20r3
Probleemhandtekening 01: BluetoothMouseThemeNotification
Probleemhandtekening 02: 14.4.137.0
Probleemhandtekening 03: 9d56f628
Probleemhandtekening 04: PresentationFramework
Probleemhandtekening 05: 4.8.4455.0
Probleemhandtekening 06: 6164f071
Probleemhandtekening 07: 7a68
Probleemhandtekening 08: 44
Probleemhandtekening 09: System.IO.IOException
Versie van besturingssysteem: 10.0.19044.2.0.0.256.48
Landinstelling-id: 1043
Aanvullende informatie 1: 1a0d
Aanvullende informatie 2: 1a0da256a1034d6f7d1cf0e1a393cb7b
Aanvullende informatie 3: 308a
Aanvullende informatie 4: 308aee4c571f19af9f629b0a0d3f3ba8

Extra informatie over het probleem
Bucket-id: 64f518e9b06b36a74777cce33f674861 (1691045461494286433)


Is anyone else seeing these logs with a similar Microsoft bluetooth mouse?
 

JohnnyGui

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Oct 27, 2012
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18,680
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What version of Windows 10 are you working with? As for the peripheral, could you specify the model for the Microsoft BT mouse? BT adapter's make and model? Laptop or desktop?
  • Using Windows 10 Pro 21H2 on a PC that I built myself
  • Couldn't really find a model number for the mouse, but it concerns this mouse found here
  • I'm using a WIE7625 Ubit Wifi/BT 4.2 card
 

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