Problem with AMD PRO 5100 WX Displayport

[giovanni.nembrini]

Hi, i've built this Pc:
Motherboard: msi tomahawk x299
graphic: Amd Pro 5100 wx
Processor: INTEL i7 7800x
power supply: Corsair 850
SSD: Samsung m2 960 evo

The graphic card I think is ok cause the fan is active. But when i plug in the displayport passive adapter to vgi (that was inside the graphic card's package) signals is missing. I can't understand why, the adapter is passive but i use a M/M DVI D Single link cable to link graphic card and monitor (a DEL 1911b).

Any suggest is accepted.

 

[James Mason]

Hmm are you SURE the cable is actually a DVI-D cable? Otherwise i'm not seeing any reason it shouldn't work. Is the monitor on the DVI source, and not on the VGA source? (have to change the input it looking at for a signal)

 

[giovanni.nembrini]

Hmm are you SURE the cable is actually a DVI-D cable? Otherwise i'm not seeing any reason it shouldn't work. Is the monitor on the DVI source, and not on the VGA source? (have to change the input it looking at for a signal)

https://www.niik.it/lindy-36607-cavo-dvi-d-single-link-maschio-maschio-3m.html?gclid=CjwKCAjw7MDPBRAFEiwAppdF9LBI1a7ZmD85mWTYWbIuIlAPWH-o4NE5WEvHfXGAam1Uatdb7DUDYBoCWAUQAvD_BwE this is the cable. And the monitor is in dvi mode.

 

[James Mason]

Hmm, see what the EZDebug LEDs indicate when you power on the system. (see your motherboard manual for more info)

Also.... how much Ram do you have? make sure you put it in the correct slots (again see the manual)

 

[giovanni.nembrini]

Is lit the ram light!

 

[giovanni.nembrini]

And i have 2 corsair vengance, 8gb x2

 

[giovanni.nembrini]

I try to extract and reinsert the 2 ram module but nothing. The led still on and the monitor off.

 

[James Mason]

Yeah, there's probably something wrong either with the ram, or with the ram configuration. The computer will not function until it's resolved.

See page 30, 31 and 32 of the motherboard manual, it looks like they need to be in slots C1 and D1.

 

[giovanni.nembrini]

Yeah, there's probably something wrong either with the ram, or with the ram configuration. The computer will not function until it's resolved.

See page 30, 31 and 32 of the motherboard manual, it looks like they need to be in slots C1 and D1.

No, Ram configuration is ok. I've tried to change or use one slot only but nothing change.

Further when pc starting after one secondo restart itself and stuck with dram light on.

One pic
https://1drv.ms/i/s!AonOjSsHcV7NhJMBREeuP3qLNQtlgQ

 

[James Mason]

Hmm well, your RAM could be bad.

If you remove the GPU and try booting it up, what code does the Debug Code LED display?
Currently it's stuck on 03, and right after 03 is where it check the PCIE lanes

Again, this is in your manual starting on page 51

 

[giovanni.nembrini]

Hmm well, your RAM could be bad.

If you remove the GPU and try booting it up, what code does the Debug Code LED display?
Currently it's stuck on 03, and right after 03 is where it check the PCIE lanes

Again, this is in your manual starting on page 51

Nothing change without graphic card.

 

[James Mason]

Mmm, you can try contacting MSI, but you either have a bad mobo or bad ram, or possibly a bad GPU.