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Question Problem with Gigabyte G27Q random restarts ?

Jul 23, 2021
Hello guys

I have bought the Gigabyte G27Q monitor and I have been using it for more than 8 months and I have been really happy until a week ago today its distributor gave me a 12 month guarantee that will be fulfilled in November, so I would like to solve the problem as soon as possible .

Lately this week my monitor reboots as if it disconnected and connected, every so often sometimes 2 times a day.

I have tried the following solutions:

  1. I have updated to the latest F06 version of your page in the hope of solving it, but I don't know what the changes have been in that update, I still don't fix it.
  2. I have reverted to an older version of nvidia may, it does not solve it.
  3. I have cleaned the ports on the displayport cable.
  4. I have changed the power cord while keeping its own monitor adapter.
I do not know what has happened to cause this problem to happen, since to this day I use and turn on the PC and the monitor in the same way and therefore I am dismayed that this happens. I would like to know if there is anyone in this forum who has this same problem and if they have solved it.