I have this serious issue with my PC.
Sometimes the PC crashes at the very beginning when MSI loading screen appears. And sometimes it randomly crashes after some time while casually using the computer such as browsing the web, playing games etc. In the second case usually numerous pixels appear on the screen, it freezes and crashes.
I think that the issue is the Display adapter or graphic card itself, because when I go to the Device Manager and choose Display adapters there is an exclamation mark on my NVIDIA GeForce GTX 1080 Ti, and when I choose properties on it, there is a message saying "Device status: Windows has stopped this device because it has reported problems. (Code 43). Recently, I can't even play games and also there is no sound output anymore.
I tried everything I could think of. The voltage or PSU has no issues, it has more than enough capacity. Even windows clean reinstall didn't help.
I did the clean uninstall of drivers with DDU in safe mode with no Internet connection and did a clean install of latest nvidia drivers. After I did this it worked, the sound was back and the graphic card was recognized. However, as soon as I tried to test it with Heaven Benchmark it worked only for about 30 seconds, afterwards pc went frozen, changed to black screen, and restarted Windows. Afterwards, same issue: no sound, gpu is not recognized and can't even start the heaven benchmark test.
Here are my PC specs:
- Processor AMD Ryzen 7 3700X 8-Core Processor GHz
- 16 GB RAM
- Windows 11 Pro 64-bit OS
- ACPI x64-based PC
- MSI MS-7B78
- NVIDIA GeForce GTX 1080 Ti
Is the problem with the graphic card only or something else? Should I just buy a new graphic card and be able to solve the problem?
Thank you.
Sometimes the PC crashes at the very beginning when MSI loading screen appears. And sometimes it randomly crashes after some time while casually using the computer such as browsing the web, playing games etc. In the second case usually numerous pixels appear on the screen, it freezes and crashes.
I think that the issue is the Display adapter or graphic card itself, because when I go to the Device Manager and choose Display adapters there is an exclamation mark on my NVIDIA GeForce GTX 1080 Ti, and when I choose properties on it, there is a message saying "Device status: Windows has stopped this device because it has reported problems. (Code 43). Recently, I can't even play games and also there is no sound output anymore.
I tried everything I could think of. The voltage or PSU has no issues, it has more than enough capacity. Even windows clean reinstall didn't help.
I did the clean uninstall of drivers with DDU in safe mode with no Internet connection and did a clean install of latest nvidia drivers. After I did this it worked, the sound was back and the graphic card was recognized. However, as soon as I tried to test it with Heaven Benchmark it worked only for about 30 seconds, afterwards pc went frozen, changed to black screen, and restarted Windows. Afterwards, same issue: no sound, gpu is not recognized and can't even start the heaven benchmark test.
Here are my PC specs:
- Processor AMD Ryzen 7 3700X 8-Core Processor GHz
- 16 GB RAM
- Windows 11 Pro 64-bit OS
- ACPI x64-based PC
- MSI MS-7B78
- NVIDIA GeForce GTX 1080 Ti
Is the problem with the graphic card only or something else? Should I just buy a new graphic card and be able to solve the problem?
Thank you.
Facebook
Twitter
Instagram