problem with my - GPU 511°C? Is it fried?

[Jirka Novak]

Hey guys, firstly sorry for my bad english
I have laptop with 2 Graphics cards - AMD R5 M230 and Intel HD4400 (integrated). MSI Afterburner shows the temperature of GPU 511°C, 0 Volts and 0 Mhz. Intel HD4400 works normally - about 40°C, 55°C when I play unassuming games. However, AMD R5 M230 has bigger performance, but when I play games works the integrated graphics and not AMD. Do you think that´s my graphic card fried? Is here any solution? Thank you for your advice

 

[Guest]

hey man.
cant for sure say that its fried.
But to be sure,try taking the AMD R5 M230 off ur laptop.
you will probably see if its fried or not.
(sorry for my bad english)

 

[Jirka Novak]

I think with this step i lost my warranty and this i don´t want - laptop is 1 month old.

 

[Guest]

just take off the graphic card carfully to check if its good.
and theres no other way to be sure or to fix it without
taking it off your laptop

 

[MarkW]

If your GPU ever reached 511 degrees celsius, it would be a smoking puddle.

Thats 958.1 degrees fahrenheit!!

 

[jimmysmitty]

If your GPU ever reached 511 degrees celsius, it would be a smoking puddle.

Thats 958.1 degrees fahrenheit!!

Pretty much. Sounds like MSI Afterburner is not reading the information properly from the GPU. That temperature would surly result in afire that would destroy the laptop.

I suggest trying the latest drivers from the manufacture of the laptop and then see what happens.

 

[Jirka Novak]

Every 10 seconds temperature drop on normal temperature about 35 - 40°C, so probably the graphic card does not totally fried. As I said other programs measured 511°C too, so maybe faulty sensor? But why while I play games works integrated graphic and not the AMD?

 

[MarkW]

There is zero percent chance that your video card reached 511c and lived to report it. None. Nada.

The silicon would have melted well before 150c. And once it melts, it is no longer a GPU and will cease to function.

 

[Jirka Novak]

So do you think that is a some error?

 

[cst1992]

Definitely.

 

[MarkW]

Does the R5 card work at all now?

 

[Jirka Novak]

Yes, but know the solution :/

 

[Jirka Novak]

Does the R5 card work at all now?

No, normal works the integrated graphic card Intel HD4400, MSI Afterburner shows on R M230 only 511°C, 0 volts and 0 Mhz.
But every 10 seconds the Temperature drop from 511°C to about 35-40°C

 

[MarkW]

Its still reporting that the R5 card is 511c and then drops to 35-40c... Yeah, thats not right either. Pull the r5 out. If its dead, its not doing anything useful in there for you.

 

[Jirka Novak]

I am not adept in this works, i don´t want lost warranty, maybe can I claim laptop with this fault?

 

[maddogfargo]

No way it actually hit 511c. As others have mentioned, this is destruction level heat.

I'm going to suggest this is a bad sensor or a mis-read of the sensor by monitoring software.

 

[MarkW]

I am not adept in this works, i don´t want lost warranty, maybe can I claim laptop with this fault?

If it is still under warranty, by all means, get it replaced!

It is not worth blowing the warranty!!

 

[jimmysmitty]

Yes contact your company about the warranty before you do anything else. They may ask you some questions and ask you to perform some basic tasks but they should be able to assist you in getting the issue resolved.