• Our team is working to address issues posting quotes or media to the forums. Please bear with us as we get this sorted out.

Question Problem with new keyboard connector on Dell Inspiron M5010 laptop ?

May 21, 2021
2
0
10
0
I recently purchased a replacement keyboard for my Dell laptop but the keyboard ribbon latch will not snap shut when I try to close it. Any help would be apricated, thanks.
 

Ralston18

Titan
Moderator
Dell laptop: model?

New keyboard: source/vendor/seller? Is the keyboard truly new, reconditioned or used?

Carefully compare the old keyboard's ribbon latch to the new keyboard's ribbon latch. Look for something that may be interfering with the latch. A magnifying glass may be helpful.

The latches/connectors must be 100% identical.

If so, then with the new keyboard uninstalled, work the latch a few times to "loosen it up" and then if necessary carefully plug in and unplug the connector a few times.

Could simply be stiff and needs to be teased or otherwise rocked into place so the latch will engage.

Again do so carefully and slowly - do not force the latching. If all is correct it should latch in. Watch what happens if the latching continues to fail.
 

ASK THE COMMUNITY

TRENDING THREADS