Question problem with reactivating - Samsung HD642JJ hdds

Mar 23, 2019
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hi. so i am at my HDD's currently. they are old ones with ~500gb and i did not need them for a while, so now i do. they were disconnected from the device ~1year ago and are still in the case. i reconnected them via 4 total cables inside. 2 to the power supply and the other 2 to 2 sata channels on my mainboard. when i used them last time i used windows 7 or 8, and they worked fine. I am using Windows 10 now.

when i open the hard disk manager both disks appear (disk 0 and disk 1, disk 2 being my SSD in use)


now i get the messages:

"The system cannot find the file specified" when i want to add them as MBR.
"The specified disk is not convertible because the size is less than the minimum size required for GPT disks." when i want to add them as GPT

i'm pretty sure that both HDDs are not defect (they are the same ones, from SAMSUNG ~2008 ~500gb).

do you think i could get them running again?

greets
 
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Mar 23, 2019
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ok. so in BIOS it shows that sata ports are not connected. anyways they DO show up in device manager as "unknown device". if i "update drivers" at the device manager it says everything is up to date.
 
Mar 23, 2019
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yes exactly. and 2 hdds are connected with 2 power cables and 2 data cables then (1 power cable and 1 data cable each), resulting in a total of 4 newly connected cables.
 
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popatim

Titan
Moderator
Can you feel them spinning?
Not knowing what you have for a PC, UEFI can be blocking them since it would detect the foreign operating system on them. If you don't need the OS' you can use Diskpart's Clean command to erase the format & partition information and then reformat them again.
 
Mar 23, 2019
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Can you feel them spinning?
Not knowing what you have for a PC, UEFI can be blocking them since it would detect the foreign operating system on them. If you don't need the OS' you can use Diskpart's Clean command to erase the format & partition information and then reformat them again.

i cannot hear it spinning right now. i connected just one of them currently. should they be hearable all the time, or just on boot/access?

here is the system information out of DXDIAG:

System Information
------------------
Time of this report: 3/31/2019, 07:17:08
Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7A63
BIOS: 1.40 (type: UEFI)
Processor: Intel(R) Core(TM) i3-7100 CPU @ 3.90GHz (4 CPUs), ~3.9GHz
Memory: 16384MB RAM
Available OS Memory: 16306MB RAM
Page File: 10342MB used, 13387MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode



let me know if you need more information!

greets



/edit: i opened the diskpart, and the drive does not appear there. it also does not appear anywhere else except in "disk management"
 
Mar 23, 2019
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Unplug the power cable, wait ten seconds and then plug it back in. You should feel it spin up.
If it's not spinning then most likely the bearing or head(s) have become stuck/seized.

if it does not spin up, should i just dispose it?

the second one does, actually! so one of them is spinning.
 

popatim

Titan
Moderator
If you don t need to recover anything then you might as well see if you can free them up. Maybe have some fun in the process.

Imaging Laying them flat on a table and spinning them around fast. Clockwise/Counter-clockwise
What I want you to do is is that but about 4-6 inches above the table and drop them when you spin them so they land flat. Some people recommend putting them in a ziplock bag and freezing them first to help things unstick. Do this a few times trying the spin in both directions - and don't use the wife's good table. <grin>
See if that works.

If that doesn't work; the other option is to remove the cover and see whats stuck. This will render the drive useless for anything long term. Once dust gets in more damage will ensue.... Its 6 visible screws plus 1 more under the label. All usually use the same torx bit. A T8 bit is common.
if the bearing is stuck the heads will be parked off the platter but if the HDD's were powered off without the heads parking first then the heads would be stuck to the platters and you will need to break them free manually trying to not touch the platters (esp with your fingers). This sometimes get the drive working enough to rescue data.
 
Mar 23, 2019
19
0
10
If you don t need to recover anything then you might as well see if you can free them up. Maybe have some fun in the process.

Imaging Laying them flat on a table and spinning them around fast. Clockwise/Counter-clockwise
What I want you to do is is that but about 4-6 inches above the table and drop them when you spin them so they land flat. Some people recommend putting them in a ziplock bag and freezing them first to help things unstick. Do this a few times trying the spin in both directions - and don't use the wife's good table. <grin>
See if that works.

If that doesn't work; the other option is to remove the cover and see whats stuck. This will render the drive useless for anything long term. Once dust gets in more damage will ensue.... Its 6 visible screws plus 1 more under the label. All usually use the same torx bit. A T8 bit is common.
if the bearing is stuck the heads will be parked off the platter but if the HDD's were powered off without the heads parking first then the heads would be stuck to the platters and you will need to break them free manually trying to not touch the platters (esp with your fingers). This sometimes get the drive working enough to rescue data.
good! i have put one of them into the freezer now.

should i do it with the other one (the one that spins up on plug in) also?
 
Mar 23, 2019
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I ordered a new HDD meanwhile until a specialist got some time again to help on a solution, reactivating those two oldies one day would be great :)

greets