Hello everyone on Tomshardware.
So my friend has an Asus Tuf gaming laptop with a
core i5 (don't know the model)
8gb micron ram DDR4 (2300mhz I think, timings are unknown) and a
GTX 1650TI 4GB
some NVME SSD 256 (don't know brand as well, guessing from Samsung or Adata.
So my friend needed help with upgrading his laptop especially his ram. Today we went to Best Buy and saw the PNY 8gb DDR4 2400mhz cl17 ram, I suggested he could just mix the ram like buy the PNY one from Best Buy and use the current one within the Laptop in order to gain at least 16gb of ram since he wanted to extend his ram. I've talked to one of the Best Buy employees and not the geek squads and we were told that "You can't mix ram and it has be the same sticks, like buying the 16gb kit instead." Although not bragging but I knew that mixing ram won't work IN MOST CASES but I've done it many times before within my builds and it worked but this is for desktops and laptops are different I assume. For examples if 2 sticks of ram had different timings and different speeds and while 1 being faster than the other, your bios would run both sticks at the slowest one of which ram has the slowest speeds.
I didn't tell them this and my friend of course being new so I had to help him. He instead bought a 16gb kit PNY from Best Buy for 37.99 dollars so both being around 70 dollars, he also bought an WD black NVME SSD 500gb for extra storage that was easy to know as long as it has a NVME slot.
Although when I got to my friends house we first tried to mix up the ram to see if the Best Buy employee were right and what do you know it booted up just fine, even in task manger it showed 16gb of ram but both running at 2400mhz, but wait I thought the laptop would run it at 2300mhz since it's the max speed it'll run but it's running at the highest speed of which the PNY has (2400mhz)????.
After that we turned off his laptop and tried to run both the PNY sticks he bought from Best Buy, yeah it booted up fine, BUT it Blue screened giving out this error something to do with "Memory." I don't get it why did the laptop ran fine when using mixed ran but when trying out both the PNY sticks same speeds and timings is wouldn't function correctly, no matter what after a few seconds of the log in screen it blue screened, I couldn't even open up task manager. and remind you the employee told us to not mix ram since it wouldn't work correctly or post and suggested us to buy a kit instead but in this case it's the opposite??
I'm not very experienced as well, but this is soo strange???
Anyone mind telling me what's happening here???
So my friend has an Asus Tuf gaming laptop with a
core i5 (don't know the model)
8gb micron ram DDR4 (2300mhz I think, timings are unknown) and a
GTX 1650TI 4GB
some NVME SSD 256 (don't know brand as well, guessing from Samsung or Adata.
So my friend needed help with upgrading his laptop especially his ram. Today we went to Best Buy and saw the PNY 8gb DDR4 2400mhz cl17 ram, I suggested he could just mix the ram like buy the PNY one from Best Buy and use the current one within the Laptop in order to gain at least 16gb of ram since he wanted to extend his ram. I've talked to one of the Best Buy employees and not the geek squads and we were told that "You can't mix ram and it has be the same sticks, like buying the 16gb kit instead." Although not bragging but I knew that mixing ram won't work IN MOST CASES but I've done it many times before within my builds and it worked but this is for desktops and laptops are different I assume. For examples if 2 sticks of ram had different timings and different speeds and while 1 being faster than the other, your bios would run both sticks at the slowest one of which ram has the slowest speeds.
I didn't tell them this and my friend of course being new so I had to help him. He instead bought a 16gb kit PNY from Best Buy for 37.99 dollars so both being around 70 dollars, he also bought an WD black NVME SSD 500gb for extra storage that was easy to know as long as it has a NVME slot.
Although when I got to my friends house we first tried to mix up the ram to see if the Best Buy employee were right and what do you know it booted up just fine, even in task manger it showed 16gb of ram but both running at 2400mhz, but wait I thought the laptop would run it at 2300mhz since it's the max speed it'll run but it's running at the highest speed of which the PNY has (2400mhz)????.
After that we turned off his laptop and tried to run both the PNY sticks he bought from Best Buy, yeah it booted up fine, BUT it Blue screened giving out this error something to do with "Memory." I don't get it why did the laptop ran fine when using mixed ran but when trying out both the PNY sticks same speeds and timings is wouldn't function correctly, no matter what after a few seconds of the log in screen it blue screened, I couldn't even open up task manager. and remind you the employee told us to not mix ram since it wouldn't work correctly or post and suggested us to buy a kit instead but in this case it's the opposite??
I'm not very experienced as well, but this is soo strange???
Anyone mind telling me what's happening here???