Problem with usb ports, unknown device drivers

[avera991]

Hello! There seems to be a problem with my usb ports, which are not working. When I go to device manager it shows me the unknown device in place where should be usb root hub drivers. I have tried to find drivers and even used the files from windows/inf folder, but no help. I can't do system restore, because somehow there are no restore points created.So please help me! What should I do?

 

[ThatVietGuy]

Go to the motherboard manufacturer's website and download the proper drivers.

 

[avera991]

I checked the motherboard manufacturer, I went to asus site , but I can't seem to locate proper drivers.

System Model - ASUSTeK COMPUTER INC. K56CM 1.0
Board: ASUSTeK COMPUTER INC. K56CM 1.0

Hardware Id's


on Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
USB\ROOT_HUB20&VID8086&PID1E26&REV0004
USB\ROOT_HUB20&VID8086&PID1E26
USB\ROOT_HUB20

on Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
USB\ROOT_HUB30&VID8086&PID1E31&REV0004
USB\ROOT_HUB30&VID8086&PID1E31
USB\ROOT_HUB30

on Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
USB\ROOT_HUB20&VID8086&PID1E2D&REV0004
USB\ROOT_HUB20&VID8086&PID1E2D
USB\ROOT_HUB20