Question Problem with WD My Passport Ultra Portable HDD ?

[ahmedghazi]

Hi

I have WD my passport ultra 4tb. The device was damaged by bad sectors. I tried to use many famous programs and CMD commands to fix the device but the device still doesn't work. The device still says 0bytes and I can't assign a letter to it. I need help !!!

 

[Deleted member 14196]

It’s most likely dead.

 

[Phillip Corcoran]

. . . . . . . . . . and bad sectors can't be fixed if that's what you were hoping for.

 

[Deleted member 14196]

test it on another working pc and if it doesn't work, then it's gone.

 

[ahmedghazi]

. . . . . . . . . . and bad sectors can't be fixed if that's what you were hoping for.

I want to recover my data.

 

[USAFRet]

I want to recover my data.

It sounds like it is too late for that.

 

[ahmedghazi]

test it on another working pc and if it doesn't work, then it's gone.

I did before but nothing happend

 

[ahmedghazi]

It’s most likely dead.

I am sure there is a way to solve the problem, especially since my device recognizes it, but it does not appear

 

[USAFRet]

I am sure there is a way to solve the problem, especially since my device recognizes it, but it does not appear

Your system may see the enclosure.
The drive inside may well be dead.

And given "bad sectors"...that is quite likely.

This is why we stress backups so much.

 

[SkyNetRising]

I am sure there is a way to solve the problem, especially since my device recognizes it, but it does not appear

Professional data recovery is your solution.

 

[Deleted member 14196]

I did before but nothing happend

then the actual drive inside the mini enclosure is DEAD

 

[ahmedghazi]

As long as my device recognizes the hard disk, there is definitely a way to fix the problem.

 

[USAFRet]

As long as my device recognizes the hard disk, there is definitely a way to fix the problem.

From what you've told us, the hard disk is NOT being recognized. Only the enclosure.

Of course there may be a way to "fix the problem".
This may involve significant money paid to a professional data recovery company.

 

[SkyNetRising]

From what you've told us, the hard disk is NOT being recognized. Only the enclosure.

BTW - there's no separate enclosure electronics.
USB controller is integrated into the drive itself.

 

[ahmedghazi]

From what you've told us, the hard disk is NOT being recognized. Only the enclosure.

Of course there may be a way to "fix the problem".
This may involve significant money paid to a professional data recovery company.

https://ibb.co/2qMMnRh

 

[ahmedghazi]

Any hope to fix my problem !!!!

 

[SkyNetRising]

Professional data recovery is your only option.

 

[ahmedghazi]

Professional data recovery is your only option.

It will cost me 100$ 😭😭😭😭

 

[Deleted member 14196]

Even then don’t count on it to get you back everything

 

[samy111]

Something similar happened to me a long time a go with a 500GB WD Green that started making weird noises for several days until it stopped working in Windows.

What I did was download a Ubuntu ISO and boot from the USB. I didn't know if I was going to recognize the WD HDD but I was lucky. Despite the fact that it took a few minutes to recognize it and enter the Ubuntu desktop interface. I was able to extract everything I needed and copy to other disk. I left the games, movies and expendable things on the disk. The important thing is I was able to recover my files.

 

[USAFRet]

That happened to me with a 500GB WD Green that started making weird noises for several days until it stopped working in Windows.

What I did was download a Ubuntu ISO and boot from the USB. I didn't know if I was going to recognize the WD HDD but I was lucky. Despite the fact that it took a few minutes to recognize it and enter the Ubuntu desktop interface. I was able to extract everything I needed and copy to other disk. I left the games, movies and expendable things on the disk. The important thing is I was able to recover my files.

Yes, that was "lucky".

I've had similar, where the drive could not be accessed at all, by any system or OS.
Both an HDD and an SSD.
In both cases, the physical drive was replaced by warranty.
The data on them was recovered directly from my backup routine.

The ONLY safe thing is to be proactive with your own backups.
Do not depend on Linux, or a recovery company.
Sometimes, the drive is just ...dead.

 

[samy111]

Yes, that was "lucky".

I've had similar, where the drive could not be accessed at all, by any system or OS.
Both an HDD and an SSD.
In both cases, the physical drive was replaced by warranty.
The data on them was recovered directly from my backup routine.

The ONLY safe thing is to be proactive with your own backups.
Do not depend on Linux, or a recovery company.
Sometimes, the drive is just ...dead.

You're right. Yeah they're weird stuff. And besides, you at least had a warranty and backup. I almost never do it only from the OS when I update it so I always risk losing files.

My HDD after all was a few years old and had no warranty so I didn't miss it. But being able to save my files in such way made my day🆒

 

[USAFRet]

....backup. I almost never do it only from the OS when I update it so I always risk losing files.

Well, thats all on you.
A dead drive should never result in lost data. Or even a risk of lost data.

What is your backup situation at home?

What is your backup situation at home? And if you don't do that, why not? Every single day, I read multiple threads here of "How do I get my stuff back?" or "That drive had 5 years of photos of my kids!!" Be it a dead drive, dropped phone, virus, accidental deletion, formatting the wrong...

forums.tomshardware.com

 

[ahmedghazi]

Something similar happened to me a long time a go with a 500GB WD Green that started making weird noises for several days until it stopped working in Windows.

What I did was download a Ubuntu ISO and boot from the USB. I didn't know if I was going to recognize the WD HDD but I was lucky. Despite the fact that it took a few minutes to recognize it and enter the Ubuntu desktop interface. I was able to extract everything I needed and copy to other disk. I left the games, movies and expendable things on the disk. The important thing is I was able to recover my files.

It doesnt work for me !!!!

 

[USAFRet]

It doesnt work for me !!!!

Then your only way forward will cost $$$.
Even then, maybe not.